Multi-Trade Operative

Ad Warrior Ltd; Leatherhead; On-site; GBP 34,000 - 42,000; Full time

Job summary

Stonewater in Leatherhead is seeking a skilled Multi-Trade Operative to join our Maintenance Services team. You’ll carry out a wide range of repairs and maintenance work in customers’ homes, helping deliver a reliable, high-quality service.

This hands-on role requires pride in workmanship and problem-solving, with responsibilities including repairs, diagnosing faults, and aiming for first-time fixes. You will manage materials and use mobile PDA systems to update jobs in real time, while

Qualifications

• Experience in building maintenance or a skilled trade.
• Relevant qualification (e.g. NVQ Level 3, City & Guilds) or equivalent experience
• Strong understanding of health & safety and safe working practices
• Ability to manage your workload and prioritise effectively
• Good communication skills and a customer-focused approach
• A team player who can also work independently

Responsibilities

• Carrying out responsive repairs, void works and property MOTs to a high standard
• Diagnosing faults and completing works efficiently and within agreed timescales
• Aiming for a first-time fix wherever possible
• Managing materials, van stock and ordering supplies as needed
• Using mobile systems (PDA) to update jobs in real time
• Communicating clearly with customers about work and follow-up actions
• Working safely at all times, carrying out risk assessments and following procedures
• Supporting apprentices or colleagues where needed

Skills

Trade experience

Health & safety

Time management

Communication skills

Independent worker

Team player

Education

NVQ Level 3 / City & Guilds

Tools

PDA usage

Job description

Multi-Trade Operative

Location: Leatherhead

Salary: £38,231 per annum

Vacancy Type: Full-time

We’re looking for a skilled Multi-Trade Operative to join our Maintenance Services team based in Leatherhead, Surrey. You’ll carry out a wide range of repairs and maintenance work in our customers’ homes, helping us deliver a reliable, high-quality service.

This is a varied, hands‑on role where no two days are the same - perfect for someone who takes pride in their work and enjoys solving problems.

What you’ll be doing

• Carrying out responsive repairs, void works and property MOTs to a high standard
• Diagnosing faults and completing works efficiently and within agreed timescales
• Aiming for a first-time fix wherever possible
• Managing materials, van stock and ordering supplies as needed
• Using mobile systems (PDA) to update jobs in real time
• Communicating clearly with customers about work and follow-up actions
• Working safely at all times, carrying out risk assessments and following procedures
• Supporting apprentices or colleagues where needed

What we’re looking for

• Experience in building maintenance or a skilled trade
• Relevant qualification (e.g. NVQ Level 3, City & Guilds) or equivalent experience
• Strong understanding of health & safety and safe working practices
• Ability to manage your workload and prioritise effectively
• Good communication skills and a customer-focused approach
• A team player who can also work independently

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like‑minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.