Multi-Site Security Officer

Anchor Group Services; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Uniform provided

EAP 24/7

Auto-enrolment pension

Cycle to work

Discounted training

Job summary

Anchor Group Services is seeking an experienced Multi-Site Security Officer to cover a diverse portfolio of high-profile sites across Manchester. You will patrol, monitor access, and respond to incidents while liaising with clients and colleagues to maintain a safe environment.

The role requires a valid SIA Door Supervisor license, a UK driving licence, and the ability to work across days, nights and weekends. A CCTV licence is desirable but not essential.

Qualifications

• SIA Door Supervisor Licence is essential.
• Full 5-year employment history is required.
• Strong customer service and communication skills essential.

Responsibilities

• Protect client properties, people and assets under site instructions.
• Conduct regular patrols and monitor activity to ensure safety.
• Control access and issue passes or permits.
• Record observations and incidents clearly in site reports.
• Escalate incidents promptly to control room or manager as needed.
• Provide a professional and friendly service to visitors and staff.

Skills

SIA Licence

Customer service

Communication

Driving licence

Job description

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact. As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme. Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role:

Multi-Site Security Officer

Working Hours:

Zero hours

Pay:

As per site rate

Location:

Covering various sites across Manchester

Reporting to:

Account Manager / Contract Manager

Overview

Anchor Group Services is looking for an experienced, professional, and customer-focused individual to join our growing team as a Multi-Site Security Officer, covering a diverse portfolio of high-profile locations across Manchester. As a Multi-Site Security Officer, you will be responsible for supporting a range of client locations across Manchester, including shopping centres, corporate offices, commercial premises, and other high-profile sites. You will conduct regular patrols, monitor activity to ensure a safe and secure environment for visitors, staff, and customers, respond promptly to incidents, and maintain accurate records in line with site procedures. You will also liaise professionally with clients, colleagues, contractors, and members of the public, acting as both a visible security presence and a professional ambassador for our clients. The successful candidate will demonstrate excellent communication skills, strong attention to detail, and a commitment to delivering exceptional customer service. As a Multi-Site Officer, you will have the opportunity to gain experience across a variety of high-profile locations while developing your career within a growing organisation. Anchor Group Services is committed to investing in its people and providing opportunities for training, development and progression for those looking to build a long-term career within the security industry. You will be required to support multiple sites across Manchester, therefore flexibility and reliability are essential. This role will involve covering a variety of shifts, including days, nights, and weekends, as required by operational needs. The successful candidate must hold a valid SIA Door Supervisor Licence as a minimum. A CCTV Licence and previous CCTV experience is desirable but not essential. A valid UK driving licence and access to a vehicle are required due to the multi-site nature of the role.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Conducting regular patrols of the site to deter and detect unauthorised activity
• Monitoring and managing access control, including issuing and checking passes or permits
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to the site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Essential: Valid SIA Door Supervisor (DS) Licence
• Essential: Valid UK Driving Licence
• Desirable: Valid CCTV Licence & previous CCTV experience
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements and cover shifts as required
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other companies may call this role:

Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of:

Altrincham, Sale, Stretford, Salford, Urmston, Eccles, Monton, Worsley, Swinton, Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, Little Lever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, Heald Green, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden, Ashton-under-Lyne, Stalybridge, Mossley and Rochdale

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.