Multi-Site Resident Liaison Lead — Travel + Car Allowance

Daniel Owen Ltd; Hounslow; Sur place; GBP 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Car allowance

Résumé du poste

Daniel Owen Ltd is seeking a experienced Resident Liaison Officer (RLO) to support projects across London and surrounding areas. The role involves acting as the main point of contact for residents, communicating works and disruption, and coordinating access and appointments.

The successful candidate will have proven RLO experience, excellent communication and organisational skills and the ability to manage resident enquiries and complaints while travelling between sites across North London,

Qualifications

• Proven experience in a Resident Liaison Officer role.
• Excellent communication and organisational skills.
• Experience handling complaints and resident queries.

Responsabilités

• Act as the main point of contact for residents throughout works.
• Communicate planned works, schedules and potential disruption.
• Manage resident enquiries, complaints and concerns professionally.
• Coordinate access arrangements and appointments.
• Maintain accurate records of resident communications and feedback.
• Liaise with site and project teams to resolve issues and ensure works run smoothly.

Connaissances

RLO experience

Communication skills

Relationship building

Description du poste

Daniel Owen Ltd is seeking a experienced Resident Liaison Officer (RLO) to support projects across London and surrounding areas. The role involves acting as the main point of contact for residents, communicating works and disruption, and coordinating access and appointments.

The successful candidate will have proven RLO experience, excellent communication and organisational skills and the ability to manage resident enquiries and complaints while travelling between sites across North London,