Multi-Site General Manager: Lead High-Impact Centres

Sherpa Kids; Watford; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

24/7 Employee Assistance Program

Workplace pension

Paid training and induction

Discounts with partners

Staff recognition

Job summary

Sherpa Kids is seeking a Multi-Site General Manager to lead our Watford/Ruislip centres in Hertfordshire, delivering high-quality experiences for children and families.

You’ll manage a cluster of CoEs, develop your team through coaching, and drive profitability while upholding our “Whole of Child” programming philosophy. The role requires a driver with strong leadership, commercial acumen and a proactive, hands-on approach.

Qualifications

• Natural leader with a people-first approach.
• Commercially savvy, understands costs and revenue.
• Strong initiative and can-do attitude.
• Experience engaging high-performing teams to achieve goals.
• Excellent communication and time-management skills.
• Flexible, calm under pressure and customer-focused.

Responsibilities

• Lead a cluster of CoEs across Watford and Ruislip to deliver high-quality, engaging activities.
• Build and coach teams, ensuring safety, inclusivity and excellent service.
• Drive profitability, cost control and KPI achievement across sites.
• Cultivate partnerships with schools, parents and stakeholders.

Skills

Leadership

Commercial acumen

Initiative

Team engagement

Communication

Time management

Problem solving

Customer focus

Adaptability

Resilience

Job description

Sherpa Kids is seeking a Multi-Site General Manager to lead our Watford/Ruislip centres in Hertfordshire, delivering high-quality experiences for children and families.

You’ll manage a cluster of CoEs, develop your team through coaching, and drive profitability while upholding our “Whole of Child” programming philosophy. The role requires a driver with strong leadership, commercial acumen and a proactive, hands-on approach.