MULTI-SITE FACILITIES & OPERATIONS MANAGER

Vita Search and Select Ltd; Glasgow, Ayr; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Accommodation provided where required

Job summary

Vita Search and Select Ltd seeks a senior Multi-Site Facilities & Operations Manager for a large, multi-site hospitality and leisure operation based in Ayr, near Glasgow. Lead a team through department managers, balance strategic direction with hands-on delivery, and optimise maintenance, security and guest experience.

You will drive cost control, contractor management and compliance across multiple sites, ensuring safety, high standards and operational efficiency in a dynamic, guest-focused

Qualifications

• Experience leading large teams through managers and supervisors.
• Strong understanding of hard and soft facilities management.
• Ability to lead strategically while remaining hands-on.
• Experience managing budgets, contractors, and operational costs.
• Knowledge of health and safety, compliance and facilities standards.

Responsibilities

• Provide overall leadership across multiple departments through a team of managers.
• Develop, motivate and support managers with clear accountability and strong communication.
• Oversee facilities management activities including maintenance, cleaning and security.
• Ensure high environment standards with proactive maintenance.
• Manage departmental budgets, cost control and resource planning.
• Oversee external contractors and suppliers for value and delivery.
• Ensure health and safety and compliance standards are met.
• Monitor performance and implement improvements.
• Maintain a visible presence and engage with guests and customers.

Skills

Leadership

Facilities management

Budget management

Contractor management

Health and safety

Stakeholder management

Strategic leadership

Operational management

Job description

We are seeking an experienced Multi-Site Facilities & Operations Manager to take overall responsibility for a large, multi-million-pound, high-volume hospitality and leisure operation based in South of Glasgow.

This is a senior leadership position, ideally suited to someone who has managed complex facilities, maintenance or operational environments, with a proven track record of leading large teams through departmental managers.

The role requires a leader who can operate at both strategic and operational levels. You'll need the ability to take a helicopter view of the wider operation, set direction, drive standards and hold managers accountable, while also being visible, approachable and prepared to get hands-on when the situation demands it.

With responsibility across facilities, maintenance, cleaning and security, you'll play a key role in ensuring the operation runs efficiently, safely and commercially, while delivering an excellent experience for guests and customers.

Key Responsibilities

Accommodation available if needed.

• Provide overall leadership and direction across multiple operational departments, managing through a team of departmental managers.
• Develop, motivate and support managers, ensuring clear accountability, strong communication and consistent performance.
• Oversee all hard and soft facilities management activities, including maintenance, cleaning, security and general site infrastructure.
• Ensure the environment is consistently maintained to a high standard, with a proactive approach to planned and preventative maintenance.
• Take responsibility for departmental budgets, cost control, resource planning and operational efficiency.
• Manage external contractors and suppliers, ensuring service standards, value for money and effective delivery.
• Ensure all health and safety requirements, statutory obligations and compliance standards are met.
• Monitor departmental performance, identify opportunities for improvement and implement effective operational processes.
• Maintain a visible presence across the operation, engaging with guests and customers and taking ownership of escalated issues.
• Balance longer-term strategic planning with the ability to respond quickly and effectively to day-to-day operational challenges.

The Ideal Candidate

We are keen to hear from experienced facilities and operations managers who have worked in large-scale, multi-site or complex customer-facing environments. A proven track record managing large teams is key.

Your experience could come from:

• Multi-site Facilities or Maintenance Management.
• Senior Estates or Facilities Management within a university or large organisation.
• Hotel or hospitality operations with significant responsibility for property, maintenance and facilities.
• General Management within build-to-rent or co-living environments, where facilities and building operations are a key part of the role.
• Other high-volume leisure, retail or service-led operations involving multiple teams and departmental managers.

You will ideally demonstrate:

• Significant experience managing large teams through managers and supervisors.
• A strong understanding of both hard and soft facilities management.
• The ability to lead strategically while remaining operationally hands-on.
• Experience managing budgets, contractors, suppliers and operational costs.
• A sound understanding of health and safety, statutory compliance and facilities standards.
• Strong leadership skills, with the ability to develop managers, build effective teams and drive accountability.
• Excellent communication and stakeholder management skills.
• A commercially minded approach, with a focus on efficiency, standards and continuous improvement.

Above all, you'll be a confident, adaptable leader who understands how to get the best from people, maintain high standards and keep a complex operation running smoothly.

Location & Package

The position is based in Ayr, and would ideally suit someone living in Glasgow or South Glasgow, within a reasonable commuting distance.

For candidates relocating or travelling to the area, accommodation is available, making this an attractive opportunity for someone considering a move.

Salary and benefits

• £60,000 basic salary.
• 25% performance-related bonus.
• Accommodation provided where required.
• Senior leadership responsibility within a substantial hospitality and leisure operation.