Facilities Team Leader

Rgh-Global Limited; High Wycombe; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Private Medical Insurance

Life Assurance

Cash Health Plan

Competitive Pension Scheme

Annual Flu Vaccinations

25 Days Annual Leave + Bank Holidays

Enhanced Parental Leave and Family‑F

Flexible Working Opportunities

Free On-Site Parking

Electric Vehicle Charging Facilities

Cycle to Work Scheme

Modern Breakout and CollaborationAreas

Volunteering and Community EngagementO

Wellbeing and Learning Support

Job summary

Rgh-Global Limited is seeking a Site Lead to drive operational excellence across the site, overseeing day-to-day operations, safety, and performance. You will develop and mentor teams, implement efficient processes, and partner with cross-functional teams to meet business objectives.

The role requires strong leadership, budgeting and change-management capabilities, with a focus on engagement, results, and continuous improvement in a customer-focused environment.

Qualifications

• Proven leadership experience within a site, operations, facilities, logistics, or service-driven environment.
• Strong understanding of operational management, process optimisation, and performance measurement.
• Experience in budgeting, resource planning and driving change across teams.
• Knowledge of licensing and compliance management is advantageous.

Responsibilities

• Lead and oversee day-to-day site operations with focus on productivity, quality, safety and compliance.
• Develop, mentor and motivate site teams to create a high-performance culture.
• Drive operational efficiency through process improvements and better resource planning.
• Partner with cross-functional teams to implement strategic initiatives and support growth.
• Manage site budgets, planning and resource allocation to optimise performance and control costs.
• Ensure facilities are maintained to high standards and resolve escalated issues promptly.
• Monitor KPIs and implement corrective actions and continuous improvement initiatives.

Skills

Leadership

People management

Stakeholder management

Operational excellence

Process improvement

Job description

The Site Lead is responsible for driving operational excellence across the site, ensuring efficient day-to-day operations, strong team performance, and the successful delivery of business objectives. This role provides leadership across all site activities, fostering a culture of safety, accountability, continuous improvement, and collaboration.

Key Responsibilities

• Lead and oversee all day-to-day site operations, ensuring high levels of productivity, quality, safety, and compliance.
• Develop, motivate, and mentor site teams, creating a high-performance culture focused on engagement and results.
• Drive operational efficiency through effective resource planning, process improvement, and performance management.
• Partner with cross-functional teams to implement strategic initiatives and support business growth objectives.
• Manage site budgets, operational planning, and resource allocation to optimise performance and control costs.
• Ensure facilities are maintained to a high standard, addressing operational challenges and resolving escalated issues promptly.
• Monitor and analyse key performance indicators (KPIs), implementing corrective actions and continuous improvement initiatives where required.
• Champion health, safety, and regulatory compliance across all site activities.

Requirements

• Proven leadership experience within a site, operations, facilities, logistics, or service-driven environment.
• Strong understanding of operational management, process optimisation, workforce planning, and continuous improvement methodologies.
• Demonstrated ability to lead teams, manage change, and deliver measurable business results.
• Experience managing budgets, resources, and operational performance metrics.
• Knowledge of licensing and compliance management.
• Strong understanding of the sports, leisure, retail, or customer-focused environment is advantageous.
• Agile and adaptable approach, with the ability to respond effectively to changing operational demands and priorities.

Skills & Competencies

• Outstanding leadership, coaching, and people management skills.
• Excellent communication and stakeholder management abilities.
• Strong problem-solving and decision-making capabilities.
• Commercial awareness with a focus on operational excellence.
• Highly organised, with the ability to prioritise effectively and deliver against deadlines.
• Proactive, resilient, and solution-oriented mindset.

What We Offer

We recognise that our people are key to our success and offer a comprehensive benefits package designed to support your wellbeing, financial security, and career development.

Health & Financial Wellbeing

• Private Medical Insurance
• Life Assurance
• Cash Health Plan
• Competitive Pension Scheme
• Annual Flu Vaccinations

Work-Life Balance

• 25 Days Annual Leave plus Bank Holidays
• Enhanced Parental Leave and Family-Friendly Policies
• Flexible Working Opportunities

Career Development & Wellbeing

• Employee Assistance Programme (EAP)
• Wellbeing Support Initiatives
• Regular Career Development and Growth Discussions
• Ongoing Learning and Development Opportunities

Additional Benefits

• Free On-Site Parking
• Electric Vehicle Charging Facilities
• Cycle to Work Scheme
• Modern Breakout and Collaboration Areas
• Volunteering and Community Engagement Opportunities

Why Join Us?

This is an exciting opportunity to lead a dynamic operation where you can make a tangible impact on performance, culture, and customer experience. You'll join a collaborative environment that values innovation, continuous improvement, and professional growth, offering the autonomy and support needed to build a successful and rewarding career.