Multi-Site Catering Operations Manager

Norse Group LTD; Norwich; On-site; GBP 51,000 - 53,000; Full time

Benefits offered by this job

25 Days annual leave + bank holidays

8-week sickness pay scheme + Stat NEST

On-site free parking

Professional training and development

Job summary

Norse Catering in Norwich, Norfolk is seeking an Operations Manager to lead the mobilisation and ongoing management of multiple catering sites. You will work closely with the Operations Director to translate strategic goals into site operations and delivery excellence.

You will line-manage Business Account Managers and key accounts, ensuring compliant processes, auditing systems and strong risk management across all sites.

Qualifications

• Significant experience managing commercial/public catering contracts.
• Experience leading a multi-disciplinary team.
• Qualifications within the catering sector.
• Strong knowledge of Food Safety, H&S and compliance.
• Financial literacy with budgets and HR procedures.
• Experience managing multi-site educational catering sites.
• Excellent organisational and time-management skills.
• Strong communication and stakeholder relationship abilities.

Responsibilities

• Mobilise and manage multiple catering sites.
• Support growth and implement operational initiatives.
• Line manage Business Account Managers and key accounts.
• Ensure compliance, auditing, and internal processes.

Job description

Norse Catering in Norwich, Norfolk is seeking an Operations Manager to lead the mobilisation and ongoing management of multiple catering sites. You will work closely with the Operations Director to translate strategic goals into site operations and delivery excellence.

You will line-manage Business Account Managers and key accounts, ensuring compliant processes, auditing systems and strong risk management across all sites.