Head of Operations - Multi-Site Catering & Projects

Restaurant Associates UK; Greater London; On-site; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways & MyLearning programs

Digital GP & wider healthcare benefits

Exclusive travel discounts with TUI/Ex

Discounts on groceries

Cinema discounts

Cash rewards on spend

Free wellness and fitness classes

Job summary

Restaurant Associates UK is seeking an ambitious Head of Operations to lead four contract catering sites across London and Sussex. You will oversee site performance, support General Managers, and deliver outstanding service, financial results, and client relationships.

The role requires a confident, proactive leader with strong organisational skills, capable of turning plans into action at pace and delivering measurable improvements across the portfolio.

Qualifications

• Experience within Business & Industry (B&I) contract catering, staff dining or similar foodservice environment.
• Strong operational leadership skills; ability to motivate, develop and challenge teams.
• Excellent project management and organisational skills with multiple projects and deadlines.

Responsibilities

• Take overall responsibility for the operational performance of four contract catering sites across London and Sussex.
• Lead and coordinate major projects, including wider EMEA initiatives.
• Directly manage and support four General Managers, driving accountability and building a high-performing team.

Skills

Contract catering experience

Operational leadership

Project management

Financial awareness

Job description

Restaurant Associates UK is seeking an ambitious Head of Operations to lead four contract catering sites across London and Sussex. You will oversee site performance, support General Managers, and deliver outstanding service, financial results, and client relationships.

The role requires a confident, proactive leader with strong organisational skills, capable of turning plans into action at pace and delivering measurable improvements across the portfolio.