Operations Manager - Norse Catering

Norse Group LTD; Norwich; On-site; GBP 51,000 - 53,000; Full time

Benefits offered by this job

25 Days annual leave + bank holidays

8-week sickness pay scheme + Stat NEST

On-site free parking

Professional training and development

Job summary

Norse Catering in Norwich, Norfolk is seeking an Operations Manager to lead the mobilisation and ongoing management of multiple catering sites. You will work closely with the Operations Director to translate strategic goals into site operations and delivery excellence.

You will line-manage Business Account Managers and key accounts, ensuring compliant processes, auditing systems and strong risk management across all sites.

Qualifications

• Significant experience managing commercial/public catering contracts.
• Experience leading a multi-disciplinary team.
• Qualifications within the catering sector.
• Strong knowledge of Food Safety, H&S and compliance.
• Financial literacy with budgets and HR procedures.
• Experience managing multi-site educational catering sites.
• Excellent organisational and time-management skills.
• Strong communication and stakeholder relationship abilities.

Responsibilities

• Mobilise and manage multiple catering sites.
• Support growth and implement operational initiatives.
• Line manage Business Account Managers and key accounts.
• Ensure compliance, auditing, and internal processes.

Job description

Operations Manager - Norse Catering

Norwich, Norfolk

£50,599.73 - £52,674.32 - DOE.

40 hours per week,Monday to Friday 8am -5pm

We have a fantastic opportunity for an Operations Manager to join the team on a permanent, full-time basis.

As Operations Manager you will have a strong business acumen and work closely with the Operations Director for Catering to support growth and lead on mobilisation and management of multiple catering sites, overseeing the implementation of initiatives and programmes to ensure operational strategies are achieved.

You will line manage Business Account Managers and key accounts as directed by the Operations Director, this will include responsibility for compliancy, auditing systems and internal processes.

Ideal Skills & Experience

You will have previous significant experience in the management of commercial/public catering contracts and mobilisation; alongside this you will have:

• Significant experience of leading and managing a multi-disciplinary team
• Relevant qualifications within the catering sector
• Strong knowledge of Food Safety, H&S legislation and compliance,
• Strong financial literacy regarding budgets and HR knowledge of procedures
• Experience in managing multi-site educational catering sites
• Fantastic organisational skills with the ability to work to strict timeframes
• Excellent communication skills, able to build professional relationships with stakeholders

Our Offer:

• 25 Days annual leave + bank holidays
• 8-week sickness pay scheme + Stat NEST Pension
• On-site free parking
• Professional training and development - With potential to attain professional qualifications

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.