Multi-Site Accommodation GM: Ops, Occupancy & Compliance

Flow Student Ltd; Sheffield; Sur place; GBP 60 000 - 80 000; Plein temps

Résumé du poste

Flow Student Ltd is seeking a Multi-Site General Manager to oversee the operational, commercial, and compliance performance of multiple student and residential accommodation sites in the UK. Reporting to the Head of Operations, you will drive exceptional resident experience, strong occupancy, debt management, and adherence to ANUK/Unipol standards.

You will lead on-site teams, manage audits, and collaborate with universities and partners to ensure safe, well-maintained properties and

Qualifications

• Experience in accommodation, property, hospitality, or operational management.
• Proven ability to lead multi-site teams and maintain high standards.
• Strong communication and stakeholder-management skills.

Responsabilités

• Oversee day-to-day operations across multiple sites to ensure consistency and standards.
• Lead site teams to provide a safe, well-maintained environment and compliant operations.
• Drive occupancy, revenue, and retention through effective marketing and pricing strategies.
• Manage debt collection processes and income recovery while maintaining compliance with credit controls.
• Ensure compliance with health & safety, GDPR, and ANUK/Unipol Code and prepare for audits.
• Lead recruitment, onboarding, and development of on-site staff and foster a culture of learning.

Connaissances

Leadership

Communication

Stakeholder management

Operational management

Outils

Microsoft Office

Property management systems

Description du poste

Flow Student Ltd is seeking a Multi-Site General Manager to oversee the operational, commercial, and compliance performance of multiple student and residential accommodation sites in the UK. Reporting to the Head of Operations, you will drive exceptional resident experience, strong occupancy, debt management, and adherence to ANUK/Unipol standards.

You will lead on-site teams, manage audits, and collaborate with universities and partners to ensure safe, well-maintained properties and