General Manager

RE-Search London; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

RE-Search London is seeking a General Manager to lead the day-to-day operations of a large student accommodation site in West London. The role is hands-on, overseeing the site team, resident experience and commercial performance to ensure safe, efficient and high standards of operation.

You will manage budgets, drive occupancy, and maintain strong relationships with residents, staff and university partners while ensuring health, safety and compliance across the site.

Qualifications

• Demonstrated leadership and people-management experience in student accommodation, residential property, or hospitality.
• Experience managing budgets, costs, and rent collection.
• Ability to build relationships with residents, colleagues, and university partners.

Responsibilities

• Lead, coach and develop the on-site team.
• Manage budgets, control costs and oversee rent collection and arrears.
• Drive occupancy via viewings, local marketing and university relationships.
• Deliver an excellent resident experience, resolving concerns and supporting community engagement.
• Oversee maintenance, housekeeping, contractors and site presentation.
• Take responsibility for health and safety, compliance and incident management.

Skills

Leadership

Budget management

Customer service

Health & safety compliance

Operations management

Job description

I’m working with an established student accommodation operator looking for a General Manager to lead the day-to-day running of a large site in West London.

This is a hands‑on role with responsibility for the site team, resident experience and commercial performance. You’ll create a welcoming student community while ensuring the property operates safely, efficiently and to a high standard.

Key responsibilities:

• Lead, coach and develop the on-site team.
• Manage budgets, control costs and oversee rent collection and arrears.
• Drive occupancy through viewings, local marketing and university relationships.
• Deliver an excellent resident experience, resolving concerns and supporting community engagement.
• Oversee maintenance, housekeeping, contractors and site presentation.
• Take responsibility for health and safety, compliance and incident management.

About you:

You’ll bring management experience within student accommodation, residential property or hospitality, alongside strong leadership skills and a proactive approach to customer service.

Experience managing budgets, coordinating property maintenance and overseeing health and safety compliance will be important, as will the ability to build relationships with residents, colleagues and university partners.

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