MS Care Coordination Administrator

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a motivated Administrator to join the Multiple Sclerosis (MS) Team. You will provide essential administrative support to MS Specialist Nurses, Consultants, Pharmacists and the wider multidisciplinary team, helping to ensure high-quality, timely and well-coordinated patient care.

The role involves answering calls, booking appointments, processing clinic letters, maintaining patient records, and liaising with patients and

Responsibilities

• Answer telephone calls and respond to enquiries from patients and professionals.
• Scan and process clinical documentation and maintain accurate records.
• Book and coordinate patient appointments and clinics; prepare and process clinic letters.
• Maintain and update patient databases and information systems.
• Liaise with patients, healthcare professionals and other departments to ensure effective communication and service delivery.

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking a motivated Administrator to join the Multiple Sclerosis (MS) Team. You will provide essential administrative support to MS Specialist Nurses, Consultants, Pharmacists and the wider multidisciplinary team, helping to ensure high-quality, timely and well-coordinated patient care.

The role involves answering calls, booking appointments, processing clinic letters, maintaining patient records, and liaising with patients and