MRO Storefront Specialist & Customer Advocate

Morson Edge; Stafford; Presencial; GBP 19 000 - 28 000; Tempo parcial

Resumo da oferta

Morson Edge is seeking a Storefront Administrator & Customer Service Representative for its Wolverhampton-based MRO Storefront team on a 6 month contract. You will perform high-volume administrative tasks, SAP data entry, order creation, and quotation setup to stabilise operations during a period of transformation.

Daily duties include inbox management, customer inquiries, and coordination with MRO repair sites to provide timely updates.

Qualificações

• Strong customer service mindset with professional communication.
• Experience in administrative, customer service, or operations support.
• Detail oriented with comfort in manual transactional tasks.
• Familiarity with SAP or similar ERP systems.

Responsabilidades

• Manage high-volume admin tasks supporting MRO Storefront operations.
• Monitor central inbox and perform SAP transactions for orders and quotations.
• Assist with quotation processes and customer communications.
• Coordinate with external MRO repair sites for inputs and updates.
• Maintain data accuracy in SAP and supporting systems.

Conhecimentos

Customer service

Attention to detail

Structured process

Communication skills

Willingness to learn

Ferramentas

SAP SD

Descrição da oferta de emprego

Morson Edge is seeking a Storefront Administrator & Customer Service Representative for its Wolverhampton-based MRO Storefront team on a 6 month contract. You will perform high-volume administrative tasks, SAP data entry, order creation, and quotation setup to stabilise operations during a period of transformation.

Daily duties include inbox management, customer inquiries, and coordination with MRO repair sites to provide timely updates.