Moves and Changes Project Manager

CBRE, Inc.; West of England; On-site; GBP 26,000 - 38,000; Full time

Job summary

CBRE, Inc. is seeking a full-time MAC and Space Management administrator to deliver end-to-end administrative and operational support for Moves, Adds, and Changes and space management clients.

You will oversee furniture orders, site readiness, helpdesk requests, and coordination with suppliers. The role requires proactive communication with stakeholders, accuracy in reporting, and compliance with safety and MAC Playbook policies.

Qualifications

• Experience with AutoCAD 2020 or newer.
• Experience in space planning within a corporate environment is desirable.
• Experience managing corporate moves and oversight of supply chains.
• Strong communication with stakeholders and senior managers.
• Excellent computer skills with Microsoft Office and data handling.

Responsibilities

• Handle end-to-end furniture orders: ordering, tracking, delivery, and setup.
• Coordinate with furniture suppliers and site management for deliveries and access.
• Book delivery personnel and installation crews in compliance with site protocols.
• Maintain furniture stock, perform inventories, and manage assets.
• Process Space Management requests and provide detailed plans and photos.
• Log MAC projects with the helpdesk and ensure timely reporting.
• Interface with clients to manage moves, changes, and delivery to economy and safety standards.
• Support MAC projects to be delivered on time, within budget, and per contracts.

Skills

AutoCAD

Space planning

Corporate moves

Supply chain oversight

MS Office

Stakeholder communication

Customer service

Data analysis (Excel)

Tools

AutoCAD

Job description

Role type: Full-time Job Description: This role delivers end-to-end administrative and operational support for Moves, Adds, and Changes (MAC) and Space Management clients. The primary focus is ensuring workplace modifications, furniture orders, and helpdesk requests are executed safely, on time, and efficiently for the client.

Key Job Responsibilities:

• Handle the full lifecycle of furniture orders-ordering, tracking shipments, and coordinating final delivery and setup.
• Direct contact point for furniture suppliers, coordinating order fulfillments, delivery schedules, and site access.
• Booking in delivery personnel and installation crews with building management and security in compliance with site protocols.
• Maintaining accurate furniture stock lists and conducting routine store Audits to track active inventory, surplus, and asset conditions.
• Receive and process Space Management requests promptly, liaising with the requestor to verify specific details, confirm timelines, and manage expectations.
• Log agreed Space Management requests with the helpdesk, providing full detail, plans and photos for direction.
• Provide general administrative assistance to the broader Space Management team to keep daily workplace operations running smoothly.
• Provide accurate and timely reporting of all activity and key client matrices as directed.
• Act as the client interface for all move and change activity, interfacing with authority and diplomacy throughout the client business.
• Effectively manage small moves to ensure accurate delivery of changes to accommodation, safely on time and on budget.
• Manage move delivery contractors as and when required.
• Ensure building and/or area readiness for all MAC projects (incoming areas).
• A basic knowledge and willingness to learn AutoCAD and other occupancy and space management/CAFM systems as required.
• Gain a knowledge of MAC Products and in particular the MAC Circular Economy Policy and FF&E Audit and Inventory.
• Complete MAC Project Toolbox and First Draft of appropriate Case Studies, utilising MAC templates within one week of project completion.
• Manage own time effectively and ensure Fee Revenue and Stretch Target is monitored.
• Ensure that all MAC Projects are managed in accordance with the MAC Playbook.
• Ensure that all MAC Projects are QHSE compliant, delivered efficiently and effectively, with a focus on safety, on behalf of MAC and the client.
• Ensure all MAC projects are secured and delivered on time and within the financial requirements and margins as specified by the business.
• Ensure that all MAC projects adhere and are managed to commercial agreements / contracts.

Key Requirements:

• Experience with AutoCAD 2020 and above (Basic knowledge)
• Experience of space planning, preferably within a corporate environment (Desired but not essential)
• Experience of managing corporate moves
• Experience of managing supply chains for onsite oversight
• Ability to work both independently and as part of a team.
• Excellent Computer Skills (Microsoft Office)
• Highly effective communicator who can work with a range of stakeholders and senior managers and develop and maintain strong, effective working relationships.
• Strong customer service skills and the ability to deal with enquiries, requests, complaints/escalations in a professional and proactive manner.
• Strong accuracy and analytical skills, including manipulation of data in systems such as Excel.