Car & Bike Service Advisor – Retail & Fitting

Halfords; Boston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25% off most products

Up to 50% off garage bills

Bike cover discounts

Discounts on holidays and days out

Sharesave scheme

Cycle2Work scheme

Job summary

Halfords is recruiting a customer-focused team member in the UK to support car parts fitting, cycle repairs and in-store service excellence. You’ll work in-store and in the car park, delivering market-leading standards of service and building customer trust.

We provide comprehensive training to develop practical repair skills and a fast, efficient service approach to help customers get back on the move. The role focuses on delivering fitting services, enhancing product knowledge, and meeting

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Problem solving skills.
• Availability to work on a rota basis, including weekends.
• Some knowledge and skills in car parts fitting and cycle repair.
• Some experience of working towards and achieving sales targets.

Responsibilities

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Some knowledge and skills in car parts fitting and cycle repair
• Some experience of working towards and achieving sales targets

Skills

Customer service

Sales focus

Problem solving

Job description

Halfords is recruiting a customer-focused team member in the UK to support car parts fitting, cycle repairs and in-store service excellence. You’ll work in-store and in the car park, delivering market-leading standards of service and building customer trust.

We provide comprehensive training to develop practical repair skills and a fast, efficient service approach to help customers get back on the move. The role focuses on delivering fitting services, enhancing product knowledge, and meeting