Motorcycle Service Advisor — Customer Experience Champion

Lind Group Holding Company Ltd; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

30 days holiday

Employee Assistance Programme

Bike to Work scheme

Life Assurance

Health Care scheme

Free eye tests

Gym discounts

Ongoing training support

Voluntary time off for volunteer work

Job summary

LIND Triumph in Central London is seeking a Service Specialist to enhance customer experiences. This role focuses on building strong relationships with customers, guiding them through motorcycle service processes.

The ideal candidate will have a background in the motorcycle or automotive trade and possess a methodical approach, alongside excellent computer skills. Benefits include 30 days holiday, health care, and more, fostering a positive work environment.

Qualifications

• Previous experience within the motorcycle/automotive trade.
• A full A Category Motorcycle Licence is desirable.
• Excellent attention to detail and computer skills.

Responsibilities

• Guide and advise customers on motorcycle work needed.
• Achieve sales targets by selling workshop hours.
• Maintain records and process accurate warranty claims.

Skills

Customer relationship building

Attention to detail

Computer skills

Methodical approach

Mechanical knowledge

Team player

Honesty

Experience in automotive trade

Tools

Automotive systems

Job description

LIND Triumph in Central London is seeking a Service Specialist to enhance customer experiences. This role focuses on building strong relationships with customers, guiding them through motorcycle service processes.

The ideal candidate will have a background in the motorcycle or automotive trade and possess a methodical approach, alongside excellent computer skills. Benefits include 30 days holiday, health care, and more, fostering a positive work environment.