Motor Fraud Technical Lead & Mentorship

Davies; Bolton; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Incentive Plan

25 days holiday per year (with option)

Private Medical Insurance

WeCare – 24/7 online GP & wellbeing

Death in Service

Critical Illness Cover

Pension Contribution 5% Employee / 3%

Cycle to Work Scheme

Season Ticket Loan

Gym Flex

Discounts on online sites

Merlin Attractions discounts

Local retail discounts

Job summary

Davies in Bolton is seeking a Motor Fraud Technical Supervisor to lead and mentor Counter Fraud file handlers, working with the Technical Manager and Lead Lawyers to ensure robust, strategic case progression and technical excellence.

You will supervise, coach and develop staff, manage non-delegated specialist claims, maintain records, and help shape training, policies and best practice while complying with the SRA Code of Conduct.

Qualifications

• Qualified solicitor or CILEX with practice rights.
• Experience handling Defendant motor claims with Counter Fraud.
• Experience managing own caseload.
• Ability to plan and prioritise workloads and meet deadlines.
• Excellent listening and verbal communication skills.
• Ability to anticipate problems and identify solutions.

Responsibilities

• Supervise Counter Fraud file handlers following the competency framework and maintain accurate technical development records.
• Mentor and coach individuals to extend their technical knowledge and expertise.
• Assist with pre-audit assessments of files for external and internal client audits.
• Identify training requirements and report to the Team Leader and Technical Manager.
• Develop all new starters to achieve their financial authority within the required timescales.
• Identify opportunities for strategic litigation and cases suitable for complex consideration and referral.
• Coach and mentor to ensure profitable practices are adopted.
• Manage individual file handlers on a performance improvement plan for technical issues.
• Consistently achieve against personal targets and objectives set by the Technical Manager and Business Unit Director.
• Handle a reduced caseload of non-delegated specialist claims (over £25,000).
• Ensure compliance with the SRA Code of Conduct 2016.
• Adhere to Davies values.

Skills

Technical supervision

Mentoring & coaching

Case progression

Planning under pressure

Strong communication

Education

Qualified solicitor / CILEX with necessary practice rights

Job description

Davies in Bolton is seeking a Motor Fraud Technical Supervisor to lead and mentor Counter Fraud file handlers, working with the Technical Manager and Lead Lawyers to ensure robust, strategic case progression and technical excellence.

You will supervise, coach and develop staff, manage non-delegated specialist claims, maintain records, and help shape training, policies and best practice while complying with the SRA Code of Conduct.