Motor Fraud Technical Lead

Keoghs; Bolton; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Davies Incentive Plan

25 days holiday

Family Private Medical Insurance (Bupa

Simply Health Care Cash Plan

PHI/Income Protection

Pension 5% Employee / 3% Employer

Cycle to Work Scheme

Job summary

Keoghs in Bolton is seeking a Technical Supervisor to provide expert supervision, mentoring and coaching to Counter Fraud file handlers. You will work with the Technical Manager, Business Unit Director and Lead Lawyers to drive technical excellence and robust progress on cases.

Key responsibilities include training, pre-audit support, and identifying strategic opportunities while maintaining high standards of conduct and client outcomes.

Qualifications

• Qualified solicitor or CILEX with necessary practice rights.
• Experience handling Defendant motor claims and Counter Fraud.
• Experience handling own caseload.
• Ability to plan and prioritise workloads and meet deadlines.
• Excellent listening and verbal communication skills.

Responsibilities

• Supervise Counter Fraud file handlers in accordance with the competency framework and maintain accurate development records.
• Mentor and coach individuals to extend technical knowledge and expertise.
• Assist with pre-audit assessments of files for external and internal audits.
• Identify training requirements and feedback to Team Leader and Technical Manager.
• Develop new starters to achieve financial authority within set timescales.
• Identify and escalate opportunities for strategic litigation and complex referrals.
• Coach and mentor to ensure profitable practices are adopted.
• Manage performance improvement for technical issues among file handlers.
• Meet personal targets set by Technical Manager and Business Unit Director.
• Handle a reduced caseload of non-delegated specialist claims (over £25,000).
• Ensure compliance with the SRA Code of Conduct 2016.
• Adhere to Keoghs Values.

Skills

Supervision

Mentoring

Caseload management

Prioritization

Verbal communication

Problem solving

Education

Qualified solicitor / CILEX with practice rights

Job description

Keoghs in Bolton is seeking a Technical Supervisor to provide expert supervision, mentoring and coaching to Counter Fraud file handlers. You will work with the Technical Manager, Business Unit Director and Lead Lawyers to drive technical excellence and robust progress on cases.

Key responsibilities include training, pre-audit support, and identifying strategic opportunities while maintaining high standards of conduct and client outcomes.