Motor Claims Specialist, Third Party Assist – Hybrid

Tesco Insurance and Money Services; Newcastle upon Tyne; Hybrid; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Annual performance-related bonus

Generous holiday allowance

Colleague Clubcard with discounts

Enhanced maternity and paternity leave

Ongoing learning opportunities

Job summary

A leading insurance provider is seeking a Claims Handler to join their Third Party Assist team in Newcastle. You will manage motor insurance claims, providing top-notch customer service and proactively contacting third parties. Ideal candidates will have a persuasive personality and a background in insurance. The role offers a salary of £25,000 plus bonuses, hybrid working opportunity, and comprehensive benefits including generous holiday allowances and a pension scheme.

Responsibilities

• Proactively manage and settle a portfolio of claims efficiently.
• Contact third parties to offer repair and mobility services.
• Negotiate effectively for fair settlements.
• Monitor ongoing hire and repair priorities.
• Identify and report potential fraud instances.
• Control costs through effective negotiation.

Skills

Excellent customer service skills

Empathy in difficult situations

Ownership and decision-making

Creative thinking for solutions

Strong verbal and written communication

Planning and organizing skills

Positive attitude and resilience

Job description

A leading insurance provider is seeking a Claims Handler to join their Third Party Assist team in Newcastle. You will manage motor insurance claims, providing top-notch customer service and proactively contacting third parties. Ideal candidates will have a persuasive personality and a background in insurance. The role offers a salary of £25,000 plus bonuses, hybrid working opportunity, and comprehensive benefits including generous holiday allowances and a pension scheme.