Motor Claims Specialist - Hybrid, Growth & Impact

MTrec Ltd Commercial; Wallsend; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working after probation

Parking on site

Pension scheme

Death in service

Employee assistance programme

Birthday day off

Cycle to work

Job summary

MTrec Recruitment is seeking an experienced Claims Handler to join a highly established client on a full-time, permanent basis. You will manage a portfolio of motor claims and ensure customer outcomes are delivered with efficiency, fairness, and exceptional service.

The role requires proactive prioritisation, confident decision-making, and strong communication with policyholders, third parties, and professionals. Hybrid working is available after probation, with days in the office and at home.

Qualifications

• Previous experience in Motor Claims is essential.
• Strong communication skills are required.
• Confident decision-making ability is needed.
• Organised and proactive in progressing claims.

Responsibilities

• Manage a caseload of motor claims and settle them promptly.
• Handle AD/TP, Credit Hire, and PI claims within authority limits.
• Make accurate liability decisions and maintain quality file records.
• Communicate with policyholders, third parties, solicitors, engineers, and brokers.
• Identify potential fraud and manage litigated claims.
• Proactively capture third parties to reduce claim costs.

Skills

Motor claims experience

Strong communication

Decision making

Organised

Job description

MTrec Recruitment is seeking an experienced Claims Handler to join a highly established client on a full-time, permanent basis. You will manage a portfolio of motor claims and ensure customer outcomes are delivered with efficiency, fairness, and exceptional service.

The role requires proactive prioritisation, confident decision-making, and strong communication with policyholders, third parties, and professionals. Hybrid working is available after probation, with days in the office and at home.