Motor Claims Handler - Third Party (TPPD) & Credit Hire

Red Dot Search UK Limited; Bolton; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Free parking

Pension plan

Health plan

CII training funded

Job summary

Red Dot Search UK Limited is seeking an Experienced Motor Claims Handler for a Bolton-based role. Join a FCA-regulated insurer on the edge of Bolton, handling third party motor claims with a strong focus on liability and credit hire.

You will own a full claims caseload from notification to settlement, review evidence, negotiate with solicitors, and maintain service standards while working 35 hours per week with hybrid after probation.

Qualifications

• Motor claims experience, ideally third party, TPPD or credit hire.
• Ability to argue liability confidently and support it with evidence.
• Organised multitasking across multiple systems.

Responsibilities

• Own a caseload of third party vehicle and property damage claims from notification to settlement.
• Investigate liability and determine fault with supporting evidence.
• Validate and challenge credit hire claims: hire periods, rates, need and mitigation.
• Negotiate with solicitors, insurers, accident management and credit hire companies.
• Handle high-value and disputed motor claims and spot fraud indicators.

Skills

Motor claims experience

Liability determination

Organised workflow

Driving licence

CII qualification

Education

GCSE English and Maths

Job description

Experienced Motor Claims Handler needed for third party motor claims in Bolton (BL7). £27,479 – £35,000, Monday to Friday 9–5, free parking.

An established, FCA-regulated insurer on the edge of Bolton is adding an experienced Motor Claims Handler to its third party claims team.

What the Motor Claims Handler does

• Own a caseload of third party vehicle and property damage claims from notification to settlement
• Investigate liability and make the call on fault, with the evidence to back it
• Validate and challenge credit hire claims: hire periods, rates, need and mitigation
• Negotiate with solicitors, insurers, accident management and credit hire companies
• Handle the high-value and disputed motor claims, not just the straightforward ones
• Spot fraud indicators on motor claims and refer them
• Keep every claim moving to service standards

What you'll bring

• Motor claims experience, ideally third party, TPPD or credit hire
• Confidence arguing liability and holding your position
• A tidy, organised approach to a full claims caseload across multiple systems
• GCSE English and Maths at C/4 or above
• CII held, or happy to work towards it (fully funded)
• A full driving licence – the site isn't on a realistic bus route

Pay and benefits

• £27,479 – £35,000 depending on motor claims experience (the top of the range is for strong third party and credit hire claims handlers)
• 35 hours, Monday to Friday, 9am–5pm. No evenings or weekends. Hybrid after probation
• Fully funded CII and a dedicated in-house motor claims trainer
• 29 days' holiday including bank holidays, rising to 36, plus your birthday off
• Company-paid health cash plan, contributory pension, free on-site parking