Motor Claims Handler - FNOL & Accidental Damage

Red Dot Search UK Limited; Manchester; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Contributory pension

Health cash plan

Recognition bonus

Annual salary reviews

Job summary

Red Dot Search UK Limited invites you to handle FNOL and accidental damage motor claims for a well-established, FCA-regulated insurer. You take the claim, check the cover, decide liability, and manage it through to settlement with engineers, repairers, salvage and courtesy cars.

Hours are 35 per week, Mon-Fri, with a path to hybrid working after probation. On-site location near Egerton (BL7) with car required.

Qualifications

• Motor claims experience in FNOL and/or accidental damage.
• Ability to manage a caseload and back up liability decisions.
• GCSE English and Maths at C/4 or above.

Responsibilities

• Handle FNOL and accidental damage motor claims from intake to settlement.
• Check policy cover, decide liability and coordinate with engineers and repairers.
• Manage your caseload and lead decisions through to resolution with salvage and courtesy cars.

Skills

Motor claims experience

Caseload management

Education

GCSE English & Maths

Job description

What's the work?

FNOL and accidental damage motor claims for a well-established, FCA-regulated general insurer. You take the claim, check the cover, decide liability, and manage it through to settlement with engineers, repairers, salvage and courtesy cars. It's your caseload and your decisions.

What are the hours?

35 a week, Monday to Friday, 9am to 5pm, with flexible start and finish times. There's no rota, no Saturdays and no late shift.

Is it hybrid?

Not at first. You're on site five days a week until you pass probation, and hybrid working opens up after that.

Where is it, and how do I get there?

On the edge of Egerton, BL7, with free parking. It's an easy drive from Bolton, Bury, Darwen, Blackburn, Horwich, Chorley and Westhoughton. You'll need a car.

What does the money look like?

26,500 to 30,000. The top of the range is for around two years' motor claims. On top of that there's annual salary reviews, a recognition bonus, a contributory pension and a company-paid health cash plan.

What about progression?

The CII is fully funded, and there's a dedicated in-house motor claims trainer who coaches you one to one.

You'll need

• Motor claims experience in FNOL, accidental damage or both
• Confidence managing a caseload and backing up your liability decisions
• GCSE English and Maths at C/4 or above