Mortgage Support Specialist

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as a Mortgage Support Specialist in a rapidly growing company. This role is pivotal in managing mortgage applications, ensuring smooth processing, and providing exceptional support to Brokers and customers. You'll thrive in a dynamic environment, handling high volumes of work while collaborating with various stakeholders. With a focus on continuous improvement and performance management, your contributions will drive operational efficiency. Enjoy a hybrid work schedule, generous leave, and a chance to elevate your career in the finance sector. Join us and make a significant impact in the mortgage lending experience!

Benefits

Flexible Work Schedule

25 Days Annual Leave

Birthday Off

Financial Services Benefits

Qualifications

• Minimum 2 years in lending operations with understanding of mortgage servicing.
• Exceptional attention to detail and strong communication skills.

Responsibilities

• Manage mortgage applications from submission to completion.
• Coordinate with Brokers and internal teams for seamless processing.
• Contribute to process improvements and operational efficiency.

Skills

Attention to Detail

Communication Skills

Problem-Solving

Teamwork

Education

CeMap Qualification

Job description

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Mortgage Support Specialist, West Midlands

Client: Antal International

Location: West Midlands, United Kingdom

Job Category: Finance

EU work permit required: Yes

Job Reference: bce1b2cbdd1c

Job Views: 124

Posted: 10.04.2025

Expiry Date: 25.05.2025

Job Description:

Exciting Job Opportunity: Mortgage Support Specialist Wanted!

Are you ready to elevate your career with a cutting-edge and rapidly growing company? We are on the hunt for an exceptional Mortgage Support Officer to join our Operations Team and play a key role in revolutionizing the mortgage lending experience!

About the Role:

As our Mortgage Support Officer, you'll be at the heart of managing mortgage applications from start to finish. Your mission is to ensure the smooth and accurate processing of lending applications while providing outstanding support to Brokers and customers throughout their journey. This high-energy role involves handling a substantial volume of work and requires a meticulous approach.

Key Responsibilities:

1. End-to-End Management: Oversee applications from initial broker submission through document review, legal initiation, valuation requests/reviews, COT/Deed checks, completion, and post-completion servicing.
2. High-Volume Administration: Thrive in a dynamic environment where managing large volumes of applications is the norm.
3. Collaborative Coordination: Engage with Brokers, Solicitors, Valuation teams, and internal departments to ensure seamless processing and resolution of queries.
4. Continuous Improvement: Utilize your experience to contribute to process enhancements and drive operational efficiency.
5. Performance Management: Uphold high standards of performance and contribute to achieving departmental and company goals.

What We’re Looking For:

1. Experience: Minimum of 2 years in a lending operations role, with a solid understanding of mortgage servicing and completions. Experience in reviewing valuation reports is a bonus.
2. Skills: Exceptional attention to detail, excellent communication, and effective problem-solving abilities. A team player who excels at building relationships and achieving results.
3. Knowledge: Comprehensive understanding of retail lending processes (owner-occupier and Buy to Let). Familiarity with Commercial Mortgages is advantageous.
4. Qualifications: CeMap qualification is beneficial, but a strong desire to pursue it for personal development and career growth is essential.

Why Join Us?

1. Hybrid Schedule: Enjoy the flexibility of working up to 3 days a week from home.
2. Work-Life Balance: Regular hours from 9:00 AM – 5:30 PM with potential flexibility.
3. Generous Leave: 25 days of annual leave plus standard financial services benefits and a day off on your birthday.

Ready to Make an Impact?

If you’re excited about joining a team where your skills and enthusiasm will truly stand out, we want to hear from you. Apply today and take the next step in your career with us!