Mortgage Quality & Compliance Associate — Hybrid

Stonebridge - Mortgage & Insurance Network; Basildon; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Birthday off

Company pension

Gym subsidy

Volunteer days

Job summary

Stonebridge Mortgage Solutions Ltd. is seeking an Associate (Mortgage Quality and Compliance Adviser) to join the Business Standards team.

You’ll review mortgage and protection workflows, ensuring alignment with internal and FCA standards and delivering high-quality guidance to advisers. Ideal candidates will have experience in mortgage administration, compliance or adviser support, with strong attention to detail and excellent communication.

Qualifications

• Experience in mortgage and protection administration, compliance, quality assurance, or adviser support.
• Strong communication and interpersonal skills.
• Proactive, organised approach with excellent attention to detail.
• Able to satisfy the pre-employment screening: code of conduct, right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks.

Responsibilities

• Review mortgage and insurance case files against internal and FCA standards.
• Conduct 1-2-1 reviews and performance observations with advisers.
• Provide clear, constructive feedback and guidance by phone and email.
• Review promotional materials and adviser CPD records to ensure compliance.
• Maintain accurate internal records and management information.

Skills

Mortgage administration

Compliance

Quality assurance

Adviser support

Attention to detail

Communication skills

Job description

Stonebridge Mortgage Solutions Ltd. is seeking an Associate (Mortgage Quality and Compliance Adviser) to join the Business Standards team.

You’ll review mortgage and protection workflows, ensuring alignment with internal and FCA standards and delivering high-quality guidance to advisers. Ideal candidates will have experience in mortgage administration, compliance or adviser support, with strong attention to detail and excellent communication.