Mortgage Intermediary Growth Manager

United Trust Bank Limited; North East; On-site; GBP 50,000 - 70,000; Full time

Job summary

United Trust Bank Limited is actively expanding its mortgage intermediary distribution in the UK. The role focuses on developing existing broker relationships, increasing enquiries, applications and completions, and identifying new intermediary opportunities aligned with UTB’s credit appetite and service proposition.

The candidate will manage a targeted broker contact programme, stay informed on competitor activity, and represent UTB at broker-facing events while delivering exceptional service

Qualifications

• Proven experience as a successful mortgage BDM or field-based intermediary sales professional.
• Established relationships within the UK intermediary mortgage market.
• Strong commercial focus with a track record of generating enquiries, applications and completions.
• Ability to analyse account performance and identify opportunities to grow broker activity.
• Confident presenting lending propositions to brokers, networks and internal stakeholders.
• Highly motivated, organised and committed to delivering outstanding service to intermediaries and colleagues.

Responsibilities

• Achieve agreed business objectives, including lending volume, applications, completions and quality.
• Develop and manage a targeted contact programme to grow business from registered network and mortgage club brokers.
• Proactively engage with existing introducers to increase enquiries, applications and completions, with a particular focus on brokers who are registered but not currently submitting business.
• Use management information and broker performance data to identify high-potential accounts, dormant relationships and opportunities for increased broker penetration.
• Build and maintain relationships with key broker firms, mortgage clubs, networks and packagers to promote UTB’s mortgage proposition.
• Identify and source new intermediary opportunities that complement the existing broker base and support the Bank’s lending strategy.
• Maintain strong knowledge of competitor activity, pricing, criteria and service levels to position UTB effectively in the market.
• Attend exhibitions, workshops, lender days, seminars and other broker-facing events as required.
• Develop and maintain a detailed understanding of UTB’s lending products, credit appetite and service.
• Develop and maintain a detailed understanding of competitors and UTB’s competitive advantages and USP’s.
• Maintain high levels of customer service, be responsive and exceed expectations wherever possible.
• Ensure that introducers are serviced effectively with any problems resolved swiftly.

Skills

Mortgage BDM experience

Broker relationships

Sales analytics

Presentations to brokers

Commercial acumen

Job description

United Trust Bank Limited is actively expanding its mortgage intermediary distribution in the UK. The role focuses on developing existing broker relationships, increasing enquiries, applications and completions, and identifying new intermediary opportunities aligned with UTB’s credit appetite and service proposition.

The candidate will manage a targeted broker contact programme, stay informed on competitor activity, and represent UTB at broker-facing events while delivering exceptional service