Mortgage Compliance Quality Assessor (Hybrid)

HLPartnership Limited; Leicester; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company pension

Health and wellbeing programme

Sick pay

Annual leave 22 days

Job summary

HLPartnership Limited is seeking a case checking professional for our Leicester office. The role focuses on assessing client files for regulatory compliance, ensuring fair treatment of customers, and providing guidance to staff and ARs.

You will coach team members to improve risk assessments and accurately document findings and corrective actions. The ideal candidate has CeMap qualification and experience in mortgage compliance, with excellent verbal and written communication skills and strong

Qualifications

• CeMap qualification and mortgage compliance experience.
• Experience in regulatory environment.
• Ability to work under pressure and meet deadlines.
• Proficient computer skills including Microsoft applications.

Responsibilities

• Assess client files for regulatory compliance against standards.
• Ensure Appointed Representatives treat customers fairly and deliver good outcomes.
• Provide compliant guidance to staff and Appointed Representatives.
• Instruct and coach staff to improve risk assessment ratings.
• Record findings and corrective activity accurately.

Skills

Verbal communication

Written communication

Analytical mindset

Attention to detail

Education

CeMap qualification

Tools

Microsoft Office

Job description

HLPartnership Limited is seeking a case checking professional for our Leicester office. The role focuses on assessing client files for regulatory compliance, ensuring fair treatment of customers, and providing guidance to staff and ARs.

You will coach team members to improve risk assessments and accurately document findings and corrective actions. The ideal candidate has CeMap qualification and experience in mortgage compliance, with excellent verbal and written communication skills and strong