Mortgage Case Manager

NRG Resourcing; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits in a dynamic property finance brokerage, where you can unlock your potential as a Mortgage Case Manager. This role offers hands-on experience in both Commercial and Residential lending, supporting an experienced Director while managing complex mortgage applications. You'll enjoy a hybrid working model, a clear career progression path to becoming a Mortgage Broker, and the chance to work in an environment that values personal growth and development. If you're passionate about the mortgage market and ready to take your career to the next level, this is the perfect role for you.

Benefits

Hybrid working model

25 days holiday + Bank Holidays

Pension contributions

Career progression opportunities

Qualifications

• Experience managing Commercial and Residential mortgage applications.
• Strong communication and detail-oriented skills are essential.

Responsibilities

• Support the Director with diverse mortgage cases from enquiry to completion.
• Liaise with brokers, solicitors, and clients to ensure smooth case progress.

Skills

Commercial mortgage administration

Residential mortgage administration

Communication skills

Relationship-building skills

Attention to detail

Proactive work style

Job description

Mortgage Case Manager – Commercial & Residential | Hybrid | Career Progression to Broker

Unlock Your Potential in Specialist Property Finance

Join a fast-paced and forward-thinking property finance brokerage that's changing the game when it comes to securing specialist lending. Backed by cutting-edge technology and a team that genuinely cares, they’re known for delivering fast, reliable funding—even on the most complex cases.

This is your opportunity to step into a pivotal support role that offers clear progression, hands-on experience across a wide range of mortgage products, and the chance to work closely with an experienced Director in both Commercial and Residential lending.

About the Mortgage Case Manager Role

As the Mortgage Case Manager, you'll be the engine behind the operation—supporting the Director with Commercial and Residential mortgage cases from enquiry through to completion.

You’ll be trusted to manage high-quality applications with care and precision, helping clients navigate complex income structures and challenging scenarios with confidence. This is a varied role that will sharpen your technical knowledge, deepen your market expertise, and position you for your next step into broking.

What You’ll Be Doing

• Supporting the Director with a diverse portfolio of Commercial and Residential mortgage cases
• Liaising with brokers, solicitors, lenders, and clients to keep every case moving smoothly
• Managing complex income structures and understanding the nuances of specialist lending
• Maintaining accurate records and ensuring full compliance across every deal
• Providing a seamless, stress-free experience for clients

The Mortgage Case Manager Package

• Hybrid working model – enjoy flexibility while staying connected
• Working hours: 9am – 5pm
• 25 days holiday + Bank Holidays
• Pension contributions
• Genuine career path to Mortgage Broker

About You

• Experience with Commercial and Residential mortgage administration
• Strong communication and relationship-building skills
• Confident working independently and taking ownership of tasks
• High attention to detail and a proactive, efficient work style
• Passionate about developing your knowledge in the mortgage market

Why Apply?

You’ll be learning from a Director with a wealth of industry experience, building a name for yourself in both Commercial and Residential lending, and working in an environment that values personal growth and internal progression.

Interested?

Get in touch today to arrange a confidential call—we’d love to hear more about you and share more about this exciting opportunity.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Finance, and Quality Assurance

Industries

Insurance Agencies and Brokerages, Loan Brokers, and Financial Services