Mortgage Administrator - Fintech Organisation

mbf; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An innovative fintech company is seeking a Mortgage Administrator to enhance the mortgage application process. This role involves supporting mortgage advisers, managing client documentation, and ensuring compliance with regulations. Join a dynamic team dedicated to transforming financial advice through technology and exceptional service. The company offers a collaborative environment where your contributions will significantly impact client outcomes. If you're detail-oriented and client-focused, this is an exciting opportunity to grow your career in a fast-paced industry.

Benefits

27 days holiday

6% pension contribution

Flexible working

Fully funded exams and training

Private Medical Insurance (Bupa)

Income Protection – 75% of basic salary

4x Death in Service

Fantastic team & culture

Qualifications

• Experience in mortgage administration with strong organisational skills.
• High attention to detail and excellent communication abilities.

Responsibilities

• Provide administrative support to mortgage advisers and manage applications.
• Ensure compliance with FCA regulations and handle client documentation.

Skills

Mortgage Administration

Organisational Skills

Attention to Detail

Communication Skills

Tech-savvy Mindset

Tools

Fintech Platforms

CRM Systems

Job description

Job Description

Mortgage Administrator

Location: Hybrid – 2-3 days in office (London), 2-3 days from home

Salary: £30,000 - £40,000 dependant on skills and experience

Bonus: Discretionary bonus based on performance

Benefits: See below

We are a specialist financial services recruitment agency, currently hiring on behalf of a fast-growing fintech company in the wealth management space. This is an exciting opportunity for a Mortgage Administrator to join an innovative organisation that is transforming financial advice through cutting-edge technology and exceptional client service.

The Role

• As a Mortgage Administrator, you will play a crucial role in supporting mortgage advisers and ensuring a seamless mortgage application process for clients. You will be responsible for managing client documentation, liaising with lenders, solicitors, and third parties, and ensuring compliance with FCA regulations.

Key Responsibilities

• Provide administrative support to mortgage advisers and ensure smooth case progression
• Manage mortgage applications from submission to completion, liaising with clients, lenders, and solicitors
• Handle compliance documentation, ensuring all paperwork is completed accurately and on time
• Track mortgage cases, update clients and advisers on progress, and proactively chase any outstanding requirements
• Ensure regulatory compliance, keeping up to date with industry regulations and lender criteria
• Use advanced fintech platforms to streamline mortgage processing and improve client outcomes
• Support process improvements within the mortgage administration team
• Assist with general office administration, data entry, and system updates as required

Requirements

• Experience in mortgage administration
• Strong organisational skills with the ability to manage multiple cases simultaneously
• High attention to detail and accuracy when handling client data and compliance
• Excellent communication skills for liaising with clients, lenders, and advisers
• Tech-savvy mindset, comfortable using digital platforms and CRM systems

You'll Fit Right In If You Are

• Client-focused – Always putting customers first
• Tech-driven – Open to using digital tools to enhance efficiency
• A team player – Comfortable collaborating with advisers and other departments
• Straightforward – Able to communicate clearly and concisely
• Detail-oriented – Ensuring accuracy in documentation and compliance

The Package & Benefits

• Salary: £30,000 - £40,000 (depending on experience)
• Bonus: Discretionary performance-based bonus
• 27 days holiday
• 6% pension contribution
• Flexible working
• Fully funded exams and training (subject to approval)
• Private Medical Insurance (Bupa)
• Income Protection – 75% of basic salary
• 4x Death in Service
• A fantastic team & culture in a fintech company redefining financial advice in the UK

If you're an organised and detail-oriented Mortgage Administrator looking to join a cutting-edge fintech organisation, please apply.