Mortgage Administrator - Fintech Organisation

mbf; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Join a forward-thinking fintech company as a Mortgage Administrator, where you'll support mortgage advisers and enhance the client experience through innovative technology. This role offers a unique opportunity to streamline the mortgage application process, ensuring regulatory compliance and exceptional service. With a focus on detail and organization, you'll thrive in a dynamic environment that values client satisfaction and technological advancement. Embrace the chance to develop your skills in a fast-paced setting that is redefining financial advice in the UK.

Benefits

27 days holiday

Fully funded exams and training

Private Medical Insurance

Income Protection

Death in Service Benefit

Innovative team culture

Qualifications

• Experience in mortgage administration is essential.
• Strong organizational skills and attention to detail required.

Responsibilities

• Manage mortgage applications from submission to completion.
• Ensure compliance with FCA regulations and documentation accuracy.

Skills

Mortgage Administration

Organizational Skills

Attention to Detail

Communication Skills

Tech-Savvy Mindset

Tools

CRM Systems

Fintech Platforms

Job description

This range is provided by mbf. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Recruitment within Financial Services, Insurance and Tech & Change

Mortgage Administrator

Location: Hybrid – 2-3 days in office (London), 2-3 days from home

Salary: £30,000 - £40,000 dependant on skills and experience

Bonus: Discretionary bonus based on performance

Benefits: See below

We are a specialist financial services recruitment agency, currently hiring on behalf of a fast-growing fintech company in the wealth management space. This is an exciting opportunity for a Mortgage Administrator to join an innovative organisation that is transforming financial advice through cutting-edge technology and exceptional client service.

The Role

• As a Mortgage Administrator, you will play a crucial role in supporting mortgage advisers and ensuring a seamless mortgage application process for clients. You will be responsible for managing client documentation, liaising with lenders, solicitors, and third parties, and ensuring compliance with FCA regulations.

Key Responsibilities

• Provide administrative support to mortgage advisers and ensure smooth case progression
• Manage mortgage applications from submission to completion, liaising with clients, lenders, and solicitors
• Handle compliance documentation, ensuring all paperwork is completed accurately and on time
• Track mortgage cases, update clients and advisers on progress, and proactively chase any outstanding requirements
• Ensure regulatory compliance, keeping up to date with industry regulations and lender criteria
• Use advanced fintech platforms to streamline mortgage processing and improve client outcomes
• Support process improvements within the mortgage administration team
• Assist with general office administration, data entry, and system updates as required

Requirements

• Experience in mortgage administration
• Strong organisational skills with the ability to manage multiple cases simultaneously
• High attention to detail and accuracy when handling client data and compliance
• Excellent communication skills for liaising with clients, lenders, and advisers
• Tech-savvy mindset, comfortable using digital platforms and CRM systems

You'll Fit Right In If You Are

• Client-focused – Always putting customers first
• Tech-driven – Open to using digital tools to enhance efficiency
• A team player – Comfortable collaborating with advisers and other departments
• Straightforward – Able to communicate clearly and concisely
• Detail-oriented – Ensuring accuracy in documentation and compliance

The Package & Benefits

• Bonus: Discretionary performance-based bonus
• 27 days holiday
• Fully funded exams and training (subject to approval)
• Private Medical Insurance (Bupa)
• Income Protection – 75% of basic salary
• 4x Death in Service
• A fantastic team & culture in a fintech company redefining financial advice in the UK

If you're an organised and detail-oriented Mortgage Administrator looking to join a cutting-edge fintech organisation, please apply.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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