Mortgage Administrator

TN United Kingdom; Borehamwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits you as a Mortgage Administrator in a family-run business that has been a market leader for over 30 years. Join a team that values personalized customer service and offers a supportive environment for your professional growth. You will be responsible for processing mortgage applications, conducting product research, and maintaining client data, ensuring a seamless experience for clients. With a commitment to employee development and a range of benefits, this role is perfect for those looking to advance their career in the financial services sector.

Benefits

20 days holiday + bank holidays

Company pension

Free parking

On-site parking

Qualifications

• Proven experience as a Mortgage Administrator or similar role.
• Excellent communication skills and attention to detail.

Responsibilities

• Processing mortgage applications and conducting product research.
• Acting as the key point of contact for clients throughout the process.

Skills

Mortgage Administration

Communication Skills

Numeracy Skills

Attention to Detail

Client Liaison

Problem Solving

Tools

CRM Software

Email

Spreadsheets

Databases

Job description

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Working hours: Monday – Friday 9am – 5pm

Job Code: AC1863

Mortgage Administrator – On-site

An exciting opportunity for a driven individual who is looking to become part of an ambitious and growing business. You will be joining an established and successful organisation and become a valued member of the team as a Mortgage Administrator.

My client is a family run business, established over 30 years ago, a market leader in their field. They pride themselves on their tailor-made advice and support, with customers truly valued and not just a number.

Key Responsibilities:

• Processing mortgage applications
• Conducting research and sourcing Mortgage products
• Answering calls and responding to client and lender queries
• Keeping clients and businesses up to date throughout the application process
• Function as the key point of contact for all potential and current clients.
• Ensuring the efficient running of the office
• Using a range of software, including email, spreadsheets, and databases
• Managing online and paper filing systems
• Maintaining client data on our office CRM system

Key skills and experience required:

• Proven experience as a Mortgage Administrator, Mortgage Case Manager or Mortgage Paraplanner
• Excellent numeracy, literacy, communication skills, and attention to detail
• A quick learner, good telephone manner and confidence to liaise with clients
• A working knowledge of mortgage & protection products
• Open to learning and furthering your career within our mortgages & Financial Services team
• 20 days holiday + bank holidays
• Company pension
• Free parking
• On-site parking

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.