Mortgage Administrator

Dynamite-Recruitment-Solutions; Southampton; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Ongoing training

Career progression

Office-based

Friendly team

Job summary

Dynamite Recruitment is partnering with a well-established mortgage brokerage in Southampton to recruit a Mortgage Administrator. This role suits someone with administration experience in financial services, especially mortgages, and who wants a supportive team with training and career progression.

You'll support the mortgage process from application to completion, liaising with clients and partners, maintaining records, and handling documentation.

Qualifications

• Previous administration experience within financial services, ideally mortgages.
• Excellent organisational skills with strong attention to detail.
• Confident communication skills, both written and verbal.
• A professional and friendly telephone manner.
• Strong customer service skills.
• Good working knowledge of Microsoft Office, particularly Outlook and Excel.
• The ability to prioritise a busy workload and manage multiple cases.
• A proactive approach with a willingness to learn and develop.

Responsibilities

• Managing mortgage cases from application through to completion.
• Liaising with clients, solicitors, estate agents, developers, lenders and mortgage advisers to ensure cases progress smoothly.
• Updating and maintaining accurate records on internal systems.
• Providing regular updates to clients and third parties throughout the mortgage journey.
• Preparing and processing mortgage documentation.
• Carrying out compliance and file checks.
• Managing incoming emails and telephone enquiries professionally.
• Supporting the wider team with general administrative duties.

Skills

Administration

Financial services

Mortgage knowledge

Organisational skills

Communication skills

Customer service

Microsoft Office

Excel

Outlook

Proactive learner

Tools

Outlook

Excel

Job description

Dynamite Recruitment is delighted to be partnering with a well-established and highly regarded mortgage brokerage in Southampton to recruit a Mortgage Administrator.

This is a fantastic opportunity for someone with previous administration experience within financial services—particularly mortgages—who is looking to join a supportive, friendly team where training, development and long-term career progression are genuinely encouraged.

Whether you're looking to build on your existing mortgage administration experience or work towards becoming a Mortgage Adviser in the future, this business offers excellent opportunities to develop your career.

The Role As a Mortgage Administrator, you'll play a key role in supporting the mortgage process from application through to completion, ensuring an exceptional experience for both clients and business partners.

Your responsibilities will include:

• Managing mortgage cases from application through to completion.
• Liaising with clients, solicitors, estate agents, developers, lenders and mortgage advisers to ensure cases progress smoothly.
• Updating and maintaining accurate records on internal systems.
• Providing regular updates to clients and third parties throughout the mortgage journey.
• Preparing and processing mortgage documentation.
• Carrying out compliance and file checks.
• Managing incoming emails and telephone enquiries professionally.
• Supporting the wider team with general administrative duties.

What We're Looking For

• Previous administration experience within financial services, ideally mortgages.
• Excellent organisational skills with strong attention to detail.
• Confident communication skills, both written and verbal.
• A professional and friendly telephone manner.
• Strong customer service skills.
• Good working knowledge of Microsoft Office, particularly Outlook and Excel.
• The ability to prioritise a busy workload and manage multiple cases.
• A proactive approach with a willingness to learn and develop.

What's on Offer

• Starting salary of £25,00 - £28,000
• Office-based role in Southampton.
• Friendly, supportive and collaborative team environment.
• Ongoing training and career development.
• Genuine progression opportunities within the business.

Southampton (Office-Based)

Starting Salary: £26,500

Monday – Friday | 9:00am – 5:30pm (37.5 hours per week, 1-hour lunch)

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