Morning Medical Receptionist (20h/wk) – Friendly GP Team

Marton Medical Practice; Lancashire; On-site; GBP 18,000 - 19,000; Part time

Job summary

Marton Medical Practice in Blackpool is seeking a morning medical receptionist to join our busy reception team. The part-time role is 20 hours per week, 8:00–12:00, Monday to Friday, with flexibility to cover leave or additional projects as needed.

The ideal candidate will be well organised with excellent interpersonal and communication skills, capable of handling complex information, and providing friendly, confidential service to patients and colleagues in a busy GP setting.

Qualifications

• Experience of Customer Service.
• Experience of working as part of a team.
• Experience of working with other healthcare professionals.
• Experience of working in an office environment.
• Previous experience of Medical Reception in General practice.

Responsibilities

• Provide and maintain a high standard of administrative services for colleagues and patients in General Practice.
• Receive telephone calls and emails and take appropriate action per practice protocols.
• Operate the appointment system including Home Visits and direct patients to appropriate clinician.
• Organise transport following practice protocol.
• Input, locate and retrieve data accurately using the practice computer and recording messages.

Skills

Customer service

Teamwork

Communication

Telephone skills

Organisation

Education

GCSE Math & English

5 GCSEs incl Math & English

Tools

EMIS Web

Microsoft Office

Job description

Marton Medical Practice in Blackpool is seeking a morning medical receptionist to join our busy reception team. The part-time role is 20 hours per week, 8:00–12:00, Monday to Friday, with flexibility to cover leave or additional projects as needed.

The ideal candidate will be well organised with excellent interpersonal and communication skills, capable of handling complex information, and providing friendly, confidential service to patients and colleagues in a busy GP setting.