More Details - Administrative Assistant - Debt Recovery

Brewer & Sons Limited; Eastbourne; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in Eastbourne seeks a motivated Administrative Assistant to support their Debt Recovery Team. Responsibilities include tracking payment plans and ensuring compliance with regulations. The ideal candidate will have strong organizational skills and experience in credit control, contributing to a busy Finance Team in a growing business.

Benefits

31 days holiday including bank holidays

5% employer pension contribution

Employee Assistance Programme

Life assurance

Virtual GP service

Qualifications

• Experience in credit control and debt recovery.
• Ability to manage sensitive financial information.
• Strong ability to prioritize workload and meet deadlines.

Responsibilities

• Assist with tracking payment plans and processing payments.
• Ensure documentation is accurate and compliant.
• Negotiate with customers on payment arrangements.

Skills

Organizational skills

Attention to detail

Communication

MS Excel skills

Job description

Head Office, Eastbourne

37.5 hours per week

Competitive salary plus pension and benefits package

We have an exciting opportunity for a highly motivated Administrative Assistant to join our Debt Recovery Team based at our Head Office based in Eastbourne to provide effective and efficient administrative support, focusing on facilitating the collection of outstanding debt from late paying & overdue customers using appropriate Company Recovery Procedures.

This role sits within our busy and evolving Finance Team situated at our Head Office which supports a network of over 200 branches nationwide as well as our ecommerce businesses which has seen significant growth in recent years. This position would be an ideal next step for someone who is looking to progress in their finance career and who would relish the opportunity to work in a dynamic and growing team.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

What does the role of Administrative Assistant involve?

This role involves assisting with tracking payment plans, processing payments, and ensuring that all documentation is accurate and compliant with regulations. The role requires strong organizational skills, attention to detail, and the ability to manage sensitive financial information while maintaining confidentiality.

Additional responsibilities will include:

• Ensuring all new credit account applications have the necessary credit checks & searches carried out, within agreed timescale
• Convert applications to credit accounts where the application meets Company guidelines
• Manage any referred accounts returned for opening or rejection as appropriate
• Ensuring all customer records are accurately maintained
• Ensuring telephone payments are promptly & accurately posted to the customer account & allocated to outstanding debt
• Negotiating with customers on payments and payment arrangements
• Ensuring payments arrangements are adhered to using appropriate communication
• Ensure all Bad Debt is recorded accurately for monthly reporting
• Providing information, assistance and support to regional staff and customers regarding applications and debt recovery matters.

Who we are looking for:

• Strong organisational skills with the confidence to effectively plan and prioritise your workload
• Confident working on your own initiative
• Working knowledge of Credit Control & Debt Recovery experience through to legal recovery
• Clear attention to detail and ‘right first time’ approach
• Willingness to use initiative to resolve issues and seek solutions
• Confident self-motivator with ability to manage own time effectively, work under pressure and to deadlines, with excellent prioritisation skills
• Excellent written and verbal communication
• Desire for continual improvement, embracing technology and driving efficient ways of working
• Ability to work within a team environment as well as being proactively independent
• Strong MS Excel skills required

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 31 days holiday including bank holidays increasing with service
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of

applications we receive, we are unable to respond to any applicants that do not complete the process.