Admin Assistant and Janitor

Bluebell Physiotherapy; Chatham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dynamic Admin/Office Assistant & Janitor to join their team. This role is perfect for someone who loves people and wants to enhance their customer service experience in a supportive, fast-paced environment. You'll be the first point of contact for patients, ensuring a welcoming atmosphere while handling administrative tasks. With a commitment to training and development, this position offers a fantastic opportunity for growth and learning in a smaller, growing company where your contributions will directly impact success. If you're organized, detail-oriented, and eager to learn, this could be the perfect fit for you!

Benefits

Weekly online training sessions

On-the-job training

Guidance from experienced staff

Flexible working hours

Career advancement opportunities

Qualifications

• No formal qualifications required; positive attitude is key.
• Must be detail-oriented and comfortable with customer interactions.

Responsibilities

• Be the first point of contact for patients and manage customer inquiries.
• Ensure the clinic is clean, tidy, and well-stocked.

Skills

Customer Service

Attention to Detail

Organizational Skills

Communication Skills

Basic Computer Skills

Tools

Microsoft Office

CRM Software

Job description

Kick Start Scheme Opportunity: Admin / Office Assistant & Janitor

Part to full time, no qualifications necessary as the right attitude is the primary requirement.

This is a position for someone who qualifies for/has been accepted on the Government Kick Start Job Placement Scheme.

As part of this role you’ll have the important task of being the first point of contact with patients visiting our practice, so you must understand the importance of excellent customer service. You will also be responsible for ensuring the clinic environment is clean, tidy and well stocked. You must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail. You must be comfortable with talking to strangers both in person and on the phone. Being “organised” should be a priority in your life and you must be able to prioritise tasks, while simultaneously meeting deadlines and prioritising your day. You must be comfortable taking payments, talking about money and handling customer concerns and questions about cost. If you have a positive outlook on life, you are flexible and open to change and committed to learning, you could be just the person we are looking for to assist our team in the busy clinic headquarters.

This is an awesome opportunity for someone who:

• LOVES PEOPLE and wants to develop their customer service experience and office skills.
• Wants to work in a fast-paced, NO-DRAMA environment where office politics, backstabbing, gossip and negativity are NOT tolerated.
• Wants to work at a company where they can LEARN about all aspects of customer service and administration.
• Is extremely detail-oriented and appreciates people who take an organised, systematic and measured approach to achieving success.
• Likes the idea of working for a smaller (but growing) company where their ideas and contributions directly impact the company’s success, direction and growth.
• Is a quick, self-motivated learner who wants to work for a company that will invest in their education.
• Wants a position that will offer upward career advancement; we want people who are interested in growth, learning and becoming part of our team long term.

At Bluebell Physio, we are ‘teachy’ not ‘preachy’. We offer weekly online training sessions, live and pre-recorded. Guidance, training and support from senior/experienced office staff on-the-job training. Role play and script training. Weekly calls with mentors and external trainers. Customer communication training. Training on company software CRM. Work shadowing colleagues and more…

You will need to be confident, friendly and a good communicator face to face and on the phone. Have good computer skills including Microsoft packages. Have your own transport (Driving Licence), as you may be required to visit other clinics. A DBS check will be carried out for the successful applicant.

Hours start at 25 per week and are typically Monday to Thursday 9am-2pm, Saturday 9am-4pm but this is flexible.

Please apply via your job coach or email us for more details: [e-mail]