Monitoring Support Officer

Berry Recruitment Group; Sutton-on-Sea; On-site; GBP 22,000 - 25,000; Full time

Job summary

Berry Recruitment are recruiting Monitoring Support Officers to work in the Dorset area. The MSO will join a busy service-focused team, supporting field-based colleagues to identify and escalate risk, safeguarding, and service issues promptly.

The post holder will apply sound judgement, confident communication and attention to detail to deliver a safe, compliant and reliable service for service users and partner agencies.

Qualifications

• Sound judgement and confident communication are essential.
• Attention to detail is required for accurate monitoring and reporting.
• Willingness to work a shift pattern including weekends.

Responsibilities

• Support Field Monitoring Officers during installation and decommissioning of monitoring equipment.
• Be an extra set of eyes for the Field Monitoring Officer at each task.
• Assist with carrying equipment (not heavy) and take notes for the FMO.
• Respond calmly during high-demand periods and incident response.
• Recognise safeguarding indicators and escalate as required to protect service users.
• Protect sensitive information and share only with authorised recipients.

Skills

Sound judgement

Confident communication

Attention to detail

Job description

Berry Recruitment are currently recruiting for Monitoring Support Officers to work in the Dorset area.

The MSO will be working as part of a busy, service-focused team, the MSO supports field-based colleagues ensuring that risk, safeguarding and service issues are identified and escalated without delay.

The post holder will combine sound judgement, confident communication and attention to detail to help deliver a safe, compliant and reliable service for service users, colleagues, commissioners and agencies.

Key accountability's

• Working as part of a crew to support Field Monitoring Officers while they install and decommission monitoring equipment.
• Your primary role is to be an extra pair of eyes for the Field monitoring officer while they attend to the task they have assigned to them.
• Assist with the carrying of equipment (this is not heavy equipment)
• Hold conversation with any friend or family at the address to allow the FMO to carry out their role.
• Take notes for the FMO and any other light duties requested by the FMO.
• Respond calmly and constructively during periods of high demand, disruption or incident response.
• Recognise indicators of vulnerability, safeguarding concern, risk of harm or deteriorating behaviour and follow the relevant escalation pathway.
• Protect sensitive personal and operational information, sharing it only with authorised recipients and for legitimate purposes.

Vacancy Details

• 5x days a week from Monday- Sunday 5.30pm- 1am- you must be available to work weekends
• £16.41 per hour
• Own transport is preferred, however we will still consider candidates with no transport.
• Must be willing to undergo a DBS Check

For further information, please contact Ella at Berry Recruitment, King's Lynn.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010