Monitoring Support Officer

Berry Recruitment Group; Greater London; Vor Ort; GBP 21.000 - 23.000; Vollzeit

Zusammenfassung

Berry Recruitment Group is recruiting Monitoring Support Officers to work in the Dorset area. The MSO will support Field Monitoring Officers, ensuring safeguarding, risk and service issues are escalated promptly to deliver a safe and reliable service for users and agencies.

The role requires good judgement, confident communication and attention to detail, with duties including notes, light tasks, and maintaining information security. DBS check is required.

Qualifikationen

• Able to identify safeguarding concerns and escalate appropriately.
• Clear, confident communication with field colleagues and service users.
• Demonstrates sound judgement and attention to detail in a handling role.

Aufgaben

• Support Field Monitoring Officers with installation and decommissioning tasks.
• Act as an extra set of eyes for the FMO during visits.
• Assist with carrying light equipment and take notes for the FMO.
• Respond calmly during high demand or incident scenarios.
• Recognise safeguarding risks and follow escalation pathways.
• Protect sensitive information and share only with authorised recipients.

Kenntnisse

Attention to detail

Good communication

Judgement

Jobbeschreibung

Berry Recruitment are currently recruiting for Monitoring Support Officers to work in the Dorset area.

The MSO will be working as part of a busy, service-focused team, the MSO supports field-based colleagues ensuring that risk, safeguarding and service issues are identified and escalated without delay.

The post holder will combine sound judgement, confident communication and attention to detail to help deliver a safe, compliant and reliable service for service users, colleagues, commissioners and agencies.

Key accountability's

• Working as part of a crew to support Field Monitoring Officers while they install and decommission monitoring equipment.
• Your primary role is to be an extra pair of eyes for the Field monitoring officer while they attend to the task they have assigned to them.
• Assist with the carrying of equipment (this is not heavy equipment)
• Hold conversation with any friend or family at the address to allow the FMO to carry out their role.
• Take notes for the FMO and any other light duties requested by the FMO.
• Respond calmly and constructively during periods of high demand, disruption or incident response.
• Recognise indicators of vulnerability, safeguarding concern, risk of harm or deteriorating behaviour and follow the relevant escalation pathway.
• Protect sensitive personal and operational information, sharing it only with authorised recipients and for legitimate purposes.

Vacancy Details

• 5x days a week from Monday- Sunday 5.30pm- 1am- you must be available to work weekends
• £16.41 per hour
• Own transport is preferred, however we will still consider candidates with no transport.
• Must be willing to undergo a DBS Check

For further information, please contact Ella at Berry Recruitment, King's Lynn.

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010.