Mon-Fri Sales Coordinator: Customer Focus

Brook Street; Doagh; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Salary £29,500

Full-time

Mon-Fri

Friendly environment

Job summary

Brook Street is recruiting a Sales Coordinator in Doagh to support customers, process orders, and coordinate with Sales, Purchasing, Finance, Quality and Warehouse teams.

The ideal candidate will have excellent communication, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This full-time role offers a permanent position and structured progression within a friendly team.

Qualifications

• Previous experience in a Sales Support, Sales Administration, Customer Service, Account Management, or Coordinator role.
• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Ability to build positive working relationships with customers and colleagues.
• Commercial awareness and strong attention to detail.
• Proficient in Microsoft Office, particularly Excel, Outlook, and Word.

Responsibilities

• Build and maintain strong, long-term relationships with customers.
• Complete customer RFQs (Requests for Quotation) accurately and efficiently.
• Negotiate pricing and lead times with customers where appropriate.
• Process customer orders and ensure all information is accurately recorded.
• Manage and resolve customer enquiries regarding orders, deliveries, and product availability.
• Conduct regular customer engagement activities to maintain positive relationships.
• Facilitate and support customer business review meetings.
• Maintain accurate pricing and margin information within company systems.
• Analyse customer schedules and demand patterns to ensure stock availability.
• Obtain and maintain up-to-date forecast information from key customers.
• Produce monthly sales forecasts and account analysis reports.
• Generate customer KPI reports as required.

Skills

Communication

Time management

Organisational skills

Negotiation

Customer service

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Brook Street is recruiting a Sales Coordinator in Doagh to support customers, process orders, and coordinate with Sales, Purchasing, Finance, Quality and Warehouse teams.

The ideal candidate will have excellent communication, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This full-time role offers a permanent position and structured progression within a friendly team.