MOC Engineer

TUI AG; Honiton; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Travel benefits

Discretionary bonus

Job summary

TUI AG is seeking a proactive MOC Engineer to provide real-time technical leadership across the global fleet, ensuring aircraft availability and timely recovery during AOG events. The role interfaces with Flight Operations, Line Maintenance and OEMs, translating complex issues into clear actions.

You will work 12-hour shifts and travel as required, supporting TUI Group operations from the UK base. The ideal candidate holds a CAA/EASA B1/B2 licence with strong AOG recovery experience, and is

Qualifications

• CAA/EASA B1 or B2 licence required.
• Experience in AOG recovery and operational decision-making.
• Proficient in AMOS and maintenance planning systems.

Responsibilities

• Provide real-time technical leadership 24/7 across global fleet for aircraft availability and recovery.
• Lead defect management calls with line stations and third-party providers.
• Coordinate worldwide Line Maintenance activities as central control for engineering operations.
• Take ownership of AOG situations and drive recovery plans with multiple stakeholders.
• Liaise with Line Maintenance, Part M, and support departments on airworthiness matters.
• Analyze component trends and drive effective troubleshooting strategies.
• Assist maintenance planning to optimise MEL-based activities.
• Support Flight Operations and Base Maintenance to maintain fleet readiness.
• Attend hands-on operational duties as required.

Skills

AOG recovery

Operational decision-making

Strong communicator

Problem solving

Education

CAA/EASA B1 or B2 Licence

Aircraft Engineering apprenticeship or equivalent

Tools

AMOS

Maintenance planning systems

Job description

charity and sustainability initiatives like the TUI Care THE JOBProvide real-time technical support and troubleshooting guidance to Flight Crew and engineers across the global networkLead defect management calls with line stations and third-party providers, ensuring clear operational visibilityProactively manage Deferred Defects and maintenance activity to protect aircraft availabilityWork closely with Flight Operations and Base Maintenance to maintain fleet readiness and minimise disruptionCoordinate worldwide Line Maintenance activities, acting as the central point of control for engineering operationsTake ownership of AOG situations, driving recovery plans and directing resolution across multiple stakeholdersAct as the key interface between Line Maintenance, Part M, and support departments on airworthiness mattersLiaise directly with OEMs including Boeing and component manufacturers on complex technical issuesAnalyse component trends and drive effective troubleshooting strategiesOptimise
maintenance planning through effective use of the MELProvide hands-on operational support where requiredDeputise for the MOC Duty Manager when neededABOUT YOUHold a valid CAA / EASA B1 or B2 LicenceCompleted a recognised Aircraft Engineering apprenticeship or equivalentStrong experience in AOG recovery and operational decision-makingConfident working in a fast-paced, high-pressure operational environmentSolid working knowledge of AMOS and maintenance planning systemsA problem-solver who can think logically and make sound decisions quicklyStrong communicator, able to translate complex technical issues across teamsAble to balance operational priorities with commercial impact (e.g. delay costs)Organised, adaptable, and confident managing multiple prioritiesWilling to travel at short notice to support operational requirementsFrom a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is
limitless.We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.Security Clearance Statement At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
This is not a typical line maintenance role.As an MOC Engineer, you will be at the heart of the operation -making real-time decisions that directly impact aircraft availability and the flying programme across the TUI Group.You'll provide critical technical leadership on a 24/7/365 basis, ensuring safe, efficient, and timely operations across our global fleet.This is a shift-based role working 12-hour shifts (2 days, 2 nights, 4 off).ABOUT OUR OFFER Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teamsCommunity: Get involved with incredible local