Mobile TV Licensing Field Officer - Flexible Hours & Car

Capita PLC; Birmingham; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Company car (for work and personal use

Car allowance

Mileage reimbursement

Flexible 36.5-hour week

Job summary

Capita TV Licensing in Birmingham is seeking a Television Licence Field Officer to visit customers at their homes, explain licensing obligations, and help them take the next steps with full training and benefits.

You’ll travel locally from home, using a company car or your own vehicle, with a flexible 36.5-hour week and a salary of £31,650 plus benefits. This is a field role requiring a full UK driving licence.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently.
• Full UK driving licence is essential.
• Comfortable travelling locally to residential addresses.
• Good attention to detail when recording information.

Responsibilities

• Visit residential addresses in the B postcode area.
• Explain TV Licensing requirements and available options.
• Set up payment plans where appropriate.
• Record visit outcomes using mobile technology.
• Work independently and manage your own workload.
• Occasionally attend court as part of enforcement.

Skills

Communication skills

Interpersonal skills

Driving licence

Independence

Problem-solving

Education

Full UK driving licence

Tools

Mobile devices

Job description

Capita TV Licensing in Birmingham is seeking a Television Licence Field Officer to visit customers at their homes, explain licensing obligations, and help them take the next steps with full training and benefits.

You’ll travel locally from home, using a company car or your own vehicle, with a flexible 36.5-hour week and a salary of £31,650 plus benefits. This is a field role requiring a full UK driving licence.