Mobile Security Team Lead — Operations & Training

Mitie Cleaning & Hygiene Services; Basildon; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Flexible benefits

Career development

Salary Finance

MiDeals discounts

Cycle-to-work

Job summary

Mitie Cleaning & Hygiene Services is seeking a Security professional to manage day-to-day security operations at client sites in Basildon, UK. The role requires ensuring adherence to AI instructions, KPIs and SLAs, while maintaining high service standards.

The ideal candidate will have previous security experience, an SIA license, and strong English communication. Training, teamwork, and ability to work independently are essential to support site procedures and client liaison.

Qualifications

• Previous Security Experience.
• SIA License is required.
• Excellent verbal and written English.
• Good literacy and communication skills.
• Computer literacy and familiarity with security software.

Responsibilities

• Day-to-day operation of Security.
• Be the first point of contact for the Security team and oversee standards of dress, conduct and discipline.
• Assist in ongoing training for resident security teams and induct new officers to site procedures (CCTV, access control, deliveries/removals, alarms).
• Develop teamwork and maintain high morale through effective motivational methods.
• Assist in review of Security Officers’ performance and development.
• Assist in security/equipment investigations (thefts, missing items, complaints).
• Provide customer/client liaison as required.
• Ensure Assignment Instructions are followed by security/shipping personnel.
• Convey important messages in Security Handover and ensure all read/acknowledge them.
• Keep security records/logs up to date.
• Ensure compliance with data protection legislation.

Skills

Security experience

SIA license

English proficiency

Computer literacy

Discipline & conduct

Tools

CCTV systems

Access control

Job description

Mitie Cleaning & Hygiene Services is seeking a Security professional to manage day-to-day security operations at client sites in Basildon, UK. The role requires ensuring adherence to AI instructions, KPIs and SLAs, while maintaining high service standards.

The ideal candidate will have previous security experience, an SIA license, and strong English communication. Training, teamwork, and ability to work independently are essential to support site procedures and client liaison.