Mobile Retail Security Officer (SIA Licensed)

OCS Group; Lancashire; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Digital Learning

Retail Perks (Hapi app)

Wagestream App

Award-Winning Employer

Job summary

OCS UK & Ireland is seeking a Mobile Retail Area Support Officer to maintain a safe environment across multiple retail locations. You will deter theft, respond to incidents, and deliver excellent customer service while covering different sites and shifts.

The role requires a valid SIA Licence (DS or Security Guarding), flexibility to travel between sites, and strong communication skills. This position offers a dynamic, field-based security career with opportunities through the OCS Academy

Qualifications

• Right to work in the UK.
• Valid SIA Licence - Door Supervisor (DS) or Security Guarding.
• Strong observational skills and attention to detail.
• Proven ability to manage challenging situations professionally.
• Excellent communication skills, both verbal and written.
• Flexibility to work across multiple locations, including travel between sites, and varied shifts (evenings, weekends, bank holidays).

Responsibilities

• Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks.
• Conduct regular patrols across store premises, ensuring safety and vigilance at all times.
• Monitor CCTV and other security systems to identify and respond to suspicious activity.
• Carry out searches in line with company policy and legal guidelines.
• Respond promptly to alarms and incidents, escalating where necessary to management or emergency services.
• Complete accurate and timely incident and observation reports.
• Collaborate with store teams to address security concerns and support loss prevention.
• Provide a professional, approachable presence for customers, staff, and visitors.
• Assist with directions, queries, and general support as needed.
• Calmly and effectively de-escalate confrontational situations.
• Adhere to all site-specific procedures, company policies, and legal requirements.
• Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager.

Skills

Observational skills

Excellent communication

Flexibility to cover multiple sites

Proactive and reliable

Job description

OCS UK & Ireland is seeking a Mobile Retail Area Support Officer to maintain a safe environment across multiple retail locations. You will deter theft, respond to incidents, and deliver excellent customer service while covering different sites and shifts.

The role requires a valid SIA Licence (DS or Security Guarding), flexibility to travel between sites, and strong communication skills. This position offers a dynamic, field-based security career with opportunities through the OCS Academy