Mobile Retail Security Officer – Deter Theft

OCS Group; City of Edinburgh; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

OCS UK & Ireland is seeking professional Retail Area Support Officers to cover multiple supermarket locations in the Edinburgh area. The role is dynamic, fast-paced and involves acting as a visible deterrent to retail crime while delivering excellent customer service.

As a mobile officer, you will travel between sites, respond to incidents, and support sites based on operational needs. You’ll need a valid SIA Licence and the ability to pass enhanced DBS/BS7858, plus a full UK driving licence.

Qualifications

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
• A valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Full UK driving licence and use of own vehicle.

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
• Conduct regular patrols across shop floors, entrances, and store perimeters.
• Monitor CCTV systems and identify suspicious activity in real time.
• Respond quickly and effectively to incidents, alarms, and emergencies.
• Carry out searches in line with company policies and legal requirements.
• Liaise with store management and local teams to address risks and support loss prevention strategies.
• Produce clear, accurate incident reports in a timely manner.
• Deliver a professional and approachable customer experience, assisting with queries when required.
• De-escalate challenging situations calmly and safely.
• Ensure full compliance with health & safety, legal, and client-specific procedures.
• Travel between sites as required and support wider security operations.

Skills

SIA Licence

Driving licence

Customer-facing

Communication skills

Flexibility

Right to Work in the UK

DBS clearance

BS7858

Job description

OCS UK & Ireland is seeking professional Retail Area Support Officers to cover multiple supermarket locations in the Edinburgh area. The role is dynamic, fast-paced and involves acting as a visible deterrent to retail crime while delivering excellent customer service.

As a mobile officer, you will travel between sites, respond to incidents, and support sites based on operational needs. You’ll need a valid SIA Licence and the ability to pass enhanced DBS/BS7858, plus a full UK driving licence.