Mobile Retail Security Officer – Multi-Site Patrol

OCS Group; Colchester; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Wagestream access

Hapi app discounts

OCS Academy digital learning

Job summary

OCS UK & Ireland is recruiting a mobile Retail Area Support Officer to protect multiple supermarket locations across Harwich and surrounding areas. The role combines security presence with excellent customer service in a dynamic, multi-site environment.

You will patrol, monitor CCTV, respond to incidents, conduct searches, de-escalate conflicts, and travel between sites, with shifts across evenings, weekends and bank holidays.

Qualifications

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
• SIA Licence (DS or Security Guarding) is required with relevant security experience.
• Full UK driving licence and own vehicle is preferred.

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents.
• Conduct regular patrols across shop floors, entrances, and store perimeters.
• Monitor CCTV systems and identify suspicious activity in real time.
• Respond quickly and effectively to incidents, alarms, and emergencies.
• Carry out searches in line with company policies and legal requirements.
• Liaise with store management and local teams to address risks and support loss prevention strategies.
• Produce clear, accurate incident reports in a timely manner.
• Deliver a professional and approachable customer experience, assisting with queries when required.
• De-escalate challenging situations calmly and safely.
• Ensure full compliance with health & safety, legal, and client-specific procedures.
• Travel between sites as required and support wider security operations.

Skills

Right to Work in UK

Enhanced DBS

BS7858 clearance

SIA Licence (DS/Guarding)

Full UK driving licence

Customer-facing experience

Strong communication

Flexible/mobile

Education

Enhanced DBS clearance

BS7858 clearance

Job description

OCS UK & Ireland is recruiting a mobile Retail Area Support Officer to protect multiple supermarket locations across Harwich and surrounding areas. The role combines security presence with excellent customer service in a dynamic, multi-site environment.

You will patrol, monitor CCTV, respond to incidents, conduct searches, de-escalate conflicts, and travel between sites, with shifts across evenings, weekends and bank holidays.