Mobile Retail Security Officer - Flexible Locations

OCS; Bognor Regis; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks

Professional growth

Flexible pay

Job summary

OCS is seeking a Retail Area Support Officer to help maintain a safe environment across multiple store locations. The role is mobile, requiring travel between sites, flexible shifts, and a proactive, customer‑facing approach.

You will deter theft, monitor CCTV, respond to incidents, complete reports, and work with store teams to protect people and stock. A valid UK SIA Licence and right to work are essential.

Qualifications

• Right to work in the UK.
• Valid SIA Licence – Door Supervisor (DS) or Security Guarding.
• Strong observational skills and attention to detail.
• Proven ability to manage challenging situations professionally.
• Excellent communication skills – verbal and written.
• A proactive, reliable, and professional approach to safety and service.
• Flexibility to work across multiple locations, including travel between sites.
• Willingness to work varied shifts, including evenings, weekends, and bank holidays.

Responsibilities

• Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks.
• Conduct regular patrols across store premises, ensuring safety and vigilance at all times.
• Monitor CCTV and other security systems to identify and respond to suspicious activity.
• Carry out searches in line with company policy and legal guidelines.
• Respond promptly to alarms and incidents, escalating where necessary to management or emergency services.
• Complete accurate and timely incident and observation reports.
• Collaborate with store teams to address security concerns and support loss prevention.
• Provide a professional, approachable presence for customers, staff, and visitors.
• Assist with directions, queries, and general support as needed.

Skills

Observational skills

Attention to detail

Communication skills

Situational awareness

Customer service

Flexibility

Job description

OCS is seeking a Retail Area Support Officer to help maintain a safe environment across multiple store locations. The role is mobile, requiring travel between sites, flexible shifts, and a proactive, customer‑facing approach.

You will deter theft, monitor CCTV, respond to incidents, complete reports, and work with store teams to protect people and stock. A valid UK SIA Licence and right to work are essential.