SIA Licensed Mobile Retail Security Officer | Flexible Shifts

OCS; Minehead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Digital learning

Retail perks with Hapi app

Flexible pay access Wagestream

Job summary

OCS is seeking a Mobile Retail Security Officer to protect customers, staff and stock across several store locations. You will deter theft, patrol sites, monitor CCTV, and respond to incidents while delivering excellent service.

This mobile role requires flexibility, a valid SIA licence, and the ability to travel between sites. You will de-escalate situations, complete reports, and collaborate with store teams to uphold security and loss prevention standards.

Qualifications

• Right to work in the UK.
• Valid SIA Licence - Door Supervisor (DS) or Security Guarding.
• Strong observational skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Willingness to work across multiple locations and varied shifts.
• Able to respond calmly to incidents and escalate where needed.

Responsibilities

• Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks.
• Conduct regular patrols across store premises, ensuring safety and vigilance at all times.
• Monitor CCTV and other security systems to identify and respond to suspicious activity.
• Carry out searches in line with company policy and legal guidelines.
• Respond promptly to alarms and incidents, escalating where necessary to management or emergency services.
• Complete accurate and timely incident and observation reports.
• Collaborate with store teams to address security concerns and support loss prevention.
• Provide a professional, approachable presence for customers, staff, and visitors.
• Assist with directions, queries, and general support as needed.
• Calmly and effectively de-escalate confrontational situations.
• Adhere to all site-specific procedures, company policies, and legal requirements.
• Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager.

Skills

SIA Licence

Observational skills

Communication skills

Flexibility

Multisite mobility

Tools

CCTV systems

Job description

OCS is seeking a Mobile Retail Security Officer to protect customers, staff and stock across several store locations. You will deter theft, patrol sites, monitor CCTV, and respond to incidents while delivering excellent service.

This mobile role requires flexibility, a valid SIA licence, and the ability to travel between sites. You will de-escalate situations, complete reports, and collaborate with store teams to uphold security and loss prevention standards.