Mobile Response Cleaner

ISS Facility Services; Marshaw; On-site; GBP 18,000 - 23,000; Full time

Job summary

ISS Facility Services internal Mobile Response Cleaner role to support recovery cleaning operations across an allocated UK portfolio. The successful candidate will respond to operational requirements as directed by the Sector Manager, with rotas defined weekly or daily within an 8-hour window.

Deliver all cleaning services, maintain stock, comply with security procedures, and work with client representatives and internal teams to uphold service standards.

Qualifications

• Experience in a comparable role.
• Holds a full UK driving licence.
• Ability to communicate effectively with and support frontline colleagues.
• Strong ability to manage priorities and multiple tasks.

Responsibilities

• Deliver all aspects of cleaning operational services across sites within the assigned remit.
• Respond to requests and operational requirements from the Sector Manager.
• Complete periodic cleaning in line with client specifications and agreed schedules, achieving 100% completion.
• Adhere to all client security procedures and policies at all times.
• Maintain professional working relationships with client representatives and company personnel.
• Ensure familiarity with opening and lock-up procedures for all contracts within the area of responsibility.
• Maintain cleaning storerooms, ensuring stock is stored correctly and areas remain tidy.
• Monitor stock levels of materials and consumables and report shortages or issues to the relevant manager.
• Record every site visit in the communications book and ensure T&A is used during each visit.
• Ensure the full duration of each contracted shift is completed in line with agreed schedules.
• Experience in a comparable role.
• Ability to communicate effectively with and support frontline colleagues.
• Ability to manage client expectations and deliver customer-focused solutions.
• Excellent communication, customer service and problem-solving skills.
• Ability to work effectively with remote business groups.
• Flexible, adaptable and proactive approach to work.
• Strong ability to manage priorities and multiple tasks.
• Ability to build and maintain professional relationships with internal stakeholders.
• Holds a full UK driving licence.

Skills

Effective communication

Customer service

Multitasking

Proactive

Remote collaboration

Driving licence

Job description

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a Mobile Response Cleaner to support recovery cleaning operations across an allocated portfolio within their Sector Manager's area. The successful candidate will support all aspects of self-delivered activities within the aligned UK sector, working alongside direct and indirect account teams to help ensure effective service delivery and frontline compliance., We are looking for a flexible and proactive individual who can respond to operational requirements as directed by the Sector Manager. Rotas will be defined on a weekly or daily basis and allocated within an 8-hour working window, requiring adaptability and a strong commitment to service standards.,

• Deliver all aspects of cleaning operational services across sites within the assigned remit.
• Respond to requests and operational requirements from the Sector Manager.
• Complete periodic cleaning in line with client specifications and agreed schedules, achieving 100% completion.
• Adhere to all client security procedures and policies at all times.
• Maintain professional working relationships with client representatives and company personnel.
• Ensure familiarity with opening and lock-up procedures for all contracts within the area of responsibility.
• Maintain cleaning storerooms, ensuring stock is stored correctly and areas remain tidy.
• Monitor stock levels of materials and consumables and report shortages or issues to the relevant manager.
• Record every site visit in the communications book and ensure T&A is used during each visit.
• Ensure the full duration of each contracted shift is completed in line with agreed schedules.
• Experience in a comparable role.
• Ability to communicate effectively with and support frontline colleagues.
• Ability to manage client expectations and deliver customer-focused solutions.
• Excellent communication, customer service and problem-solving skills.
• Ability to work effectively with remote business groups.
• Flexible, adaptable and proactive approach to work.
• Strong ability to manage priorities and multiple tasks.
• Ability to build and maintain professional relationships with internal stakeholders.
• Holds a full UK driving licence.
• ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
• Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.