Mobile Network Experience & Optimization Lead
BT Group
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
BT Group in Manchester is hiring a Mobile Network Experience Specialist for a 10-month fixed-term contract. You will investigate complex customer and service issues across the EE mobile network, using customer insight, network data and field testing to drive lasting improvements.
You will collaborate across network performance, customer experience, service introduction and emerging areas such as automation and AIOps, translating field observations into actionable insights that address root
Job description
BT Group in Manchester is hiring a Mobile Network Experience Specialist for a 10-month fixed-term contract. You will investigate complex customer and service issues across the EE mobile network, using customer insight, network data and field testing to drive lasting improvements.
You will collaborate across network performance, customer experience, service introduction and emerging areas such as automation and AIOps, translating field observations into actionable insights that address root
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
