Mobile Maintenance Technician (Retail) – Keep Stores Safe

City Facilities Management; Telford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 Days Holiday (Inc. Bank Holidays)

Private Pension

HealthShield Cashback Plan - Reclaim

OneCity – Employee Discount Platform

Employee Value Awards up to £250

Costco Personal Membership

Mental and Physical Health Services

Electric Car Scheme

First Bus Commuter Club – Discounted

Job summary

City Facilities Management is seeking a skilled General Maintenance Technician to support multiple UK supermarket sites across Telford, Stone, and Stoke-on-Trent. This mobile role involves planned visits, reactive maintenance, and a broad range of fabric and housekeeping repairs to keep stores safe and operational.

You will work closely with store management, deliver clear progress updates, and perform minor PPMs.

Qualifications

• NVQ/City & Guilds in a relevant trade.
• Full UK driving licence.
• Strong understanding of Health & Safety requirements and safe working practices.
• Ability to carry out a variety of fabric and grounds repairs, including floors, walls, doors, toilets, fixtures, and general housekeeping tasks.
• Confident using iPads for logging tasks and accessing systems.
• Delivers work to a consistently high standard with attention to detail and pride.

Responsibilities

• Drive company standards, values and behaviours- Represent City professionally, follow all company policies and attend required training to maintain standards.
• Complete minor maintenance and fabric repairs- Carry out a range of building fabric and housekeeping tasks—such as basic joinery, painting, basic plumbing, minor floor repairs, fixtures and fittings—delivering work safely and to a high standard.
• Deliver planned and reactive maintenance- Complete all planned and reactive tasks within agreed timescales and ensure associated documentation is accurate and up to date.
• Respond promptly to Helpdesk requests- Assess job requirements, complete repairs where possible, and elevate issues outside role scope in a timely manner.
• Maintain tools, equipment and materials - Ensure all necessary equipment is available, safe and in good working order to complete assigned tasks.
• Provide clear support and communication across allocated stores - Maintain a regular planned visit schedule across all allocated stores—up to 15 locations—building strong working relationships, ensuring store teams are fully informed of visit dates, times and progress updates, and communicating clearly with colleagues and management to support effective decision‑making.

Skills

Full UK driving licence

Health & Safety awareness

Fabric and building repairs

iPad logging experience

Education

NVQ/City & Guilds in a relevant trade

Job description

City Facilities Management is seeking a skilled General Maintenance Technician to support multiple UK supermarket sites across Telford, Stone, and Stoke-on-Trent. This mobile role involves planned visits, reactive maintenance, and a broad range of fabric and housekeeping repairs to keep stores safe and operational.

You will work closely with store management, deliver clear progress updates, and perform minor PPMs.