Mobile Library Driver & Customer Support (Relief)

Kent County Council; United Kingdom; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave pro-rata

Local Government Pension Scheme

Training & development

Health & wellbeing support

Kent Rewards discounts

Flexible working

Job summary

Kent County Council is seeking a Mobile Library Driver/Customer Support Assistant on a permanent relief contract to cover periods of leave or sickness and to support the mobile library service across county routes. You will handle book issues, returns and reservations, operate IT systems, and assist customers with queries while adhering to timetables.

A full UK driving licence with C1 and 7.5 tonne vehicle experience is required.

Qualifications

• Interpersonal skills and customer-facing experience are essential.
• Proficiency with IT systems used by library services is preferred.
• Friendly, outgoing and approachable attitude is required.

Responsibilities

• Issue, return and reserve books and other resources using IT systems.
• Work to a set timetable across mobile library routes.
• Provide friendly customer service to the public and assist with enquiries.
• Drive a 7.5 tonne vehicle with a full UK driving licence (C1) as required.

Skills

Interpersonal skills

Customer service

IT systems

Driving licence (C1)

Job description

Kent County Council is seeking a Mobile Library Driver/Customer Support Assistant on a permanent relief contract to cover periods of leave or sickness and to support the mobile library service across county routes. You will handle book issues, returns and reservations, operate IT systems, and assist customers with queries while adhering to timetables.

A full UK driving licence with C1 and 7.5 tonne vehicle experience is required.