Mobile Hire & Sales Coordinator

GAP Group; London Borough of Hounslow; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

profit share

loyalty holidays

staff social fund

Zusammenfassung

GAP Group is seeking a Regional Hire & Sales Coordinator to join our nationwide Survey and Safety division. You will build strong customer relationships, understand hire needs and ensure we can meet them across depots in the South East region.

This is a challenging, fast-paced role with opportunities to grow within GAP Group. A typical day includes processing hire desk administration, handling 40-50 hires daily, maintaining stock levels, load checking vehicles and collaborating with drivers and

Qualifikationen

• Experience in a high-volume hire desk role is essential.
• Excellent customer service skills with a focus on sales.
• Effective communicator with strong organisational skills and attention to detail.
• Proficient IT skills with MS Office including Outlook and Excel.
• Strong team player able to work on own initiative.

Aufgaben

• Process hire desk administration including customer and supplier queries.
• Manage approx. 40-50 incoming and outgoing hires per day.
• Ensure stock levels meet demand and maximise sales opportunities.
• Load check vehicles and coordinate with depot drivers and fitters.
• Resolve customer complaints and supplier issues efficiently.

Kenntnisse

Customer service

Communication

Organisational skills

MS Office

Team player

Tools

MS Office

Jobbeschreibung

Our nationwide Survey and Safety division hire a comprehensive range of equipment including construction levels and lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more to all sectors including the construction, civil, utilities, rail, shop fitting, fit out and infrastructure sectors.

As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Regional Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers.

This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for a Mobile HSC will include:

• Processing all hire desk administration including customer and supplier queries
• Managing approx. 40-50 incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

About You

Successful applicants should demonstrate the following:

• Previous experience of working within a high-volume hire desk role is essential
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Full Driving licence
• Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further.

As a GAP employee, you'll enjoy loads of benefits such as:

• profit share
• loyalty holidays
• staff social fund

Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

About Us

About GAP and What We Offer:

• As a Mobile Hire and Sales coordinator you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.
• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you - from generous holidays to Life Assurance and Health & Wellness Support

Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you!

We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.